Station Facilities: Harlow Town (HWN)
Current Station Information
PLEASE NOTE that during redevelopment works on the car park, commencing on 14th November 2009 for approx 6 months, there will be restricted car parking available at the station (133 spaces) and these will be for season ticket holders only. The car park redevelopment works, once completed, will make around 700 car parking spaces available to all customers.
Managed by National Express East Anglia
Burnt Mill Harlow
CM20 2JD
Last changed: 12:27 on 10 Nov 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 05:00-01:00 Saturday 05:00-01:00 Sunday 04:45-01:00 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep HWN to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 05:00-01:00 Saturday 05:00-01:00 Sunday 04:45-01:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:00-21:00 Saturday 06:00-21:00 Sunday 06:00-21:00 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 08:00-20:00 Saturday 09:00-18:00 Sunday 09:00-18:00 | ||||||
| Telesales - Primary Phone Number | 0845 600 7245 | ||||||
| Telesales - Fax Number | 01603 214517 | ||||||
| Telesales - Minicom/Textphone (For customers with hearing impairments) | 0845 606 7245 | ||||||
| Telesales - Address | National Express East Anglia Customer Services Centre Norwich Station Station Approach Norwich NR1 1EF | ||||||
| Telesales - Web Address | www.nationalexpress.com | ||||||
| Telesales - Note | Closed on Christmas Day and Boxing Day | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from Harlow Town station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-20:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Customer Service - Primary Phone Number | 0845 600 7245 |
| Customer Service - Fax Number | 01603 214517 |
| Customer Service - Minicom/Textphone (For customers with hearing impairments) | 0845 606 7245 |
| Customer Service - Address | National Express East Anglia Customer Services Centre Norwich Station Station Approach Norwich NR1 1EF |
| Customer Service - Web Address | www.nationalexpress.com |
| Customer Service - Email Address | nxea.customerrelations@nationalexpress.com |
| Customer Service - Note | Closed on Christmas Day and Boxing Day |
| Left Luggage | No |
| Lost Property | Monday-Friday 08:00-22:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Lost Property - Primary Phone Number | 0845 600 7245 |
| Lost Property - Fax Number | 01603 214517 |
| Lost Property - Minicom/Textphone (For customers with hearing impairments) | 0845 606 7245 |
| Lost Property - Address | National Express East Anglia Customer Services Centre Norwich Station Station Approach Norwich NR1 1EF |
| Lost Property - Email Address | nxea.lostproperty@nationalexpress.com |
| Lost Property - Note | Closed on Christmas Day and Boxing Day |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Harlow Town station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 08:00-20:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Helpline - Primary Phone Number | 0800 028 28 78 |
| Helpline - Fax Number | 01603 214517 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 0845 606 7245 |
| Helpline - Address | National Express East Anglia Customer Services Centre Norwich Station Station Approach Norwich NR1 1EF |
| Helpline - Web Address | www.nationalexpress.com |
| Helpline - Email Address | nxea.assistedtravel@nationalexpress.com |
| Helpline - Note |
Closed on Christmas Day and Boxing Day |
| Customer Help Points | No |
| Staff Help | Monday-Friday 05:00-01:00 Saturday 05:00-01:00 Sunday 04:45-01:00 |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
Details of nearest taxis are shown on station information poster |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 8 |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||||||
| Cycle Storage | 20 | ||||||||||||||||
| Cycle Storage Sheltered | Partial | ||||||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||||||
| Cycle Storage Location | booking hall and station forecourt | ||||||||||||||||
| Car Park: Station Car Park |
| ||||||||||||||||
| Car Park: Premium Bay |
| ||||||||||||||||
| Location for Rail Replacement Services |
Replacement transport stop at bus stop at station forecourt | ||||||||||||||||
| Taxi Rank | Yes | ||||||||||||||||
| Taxi Rank - Note |
in front of station | ||||||||||||||||
| Bus Services | Yes | ||||||||||||||||
| Bus Services - Note |
‘Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station. Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
| ||||||||||||||||
| Metro Services | No | ||||||||||||||||
| Car Hire | No | ||||||||||||||||
| Cycle Hire | No | ||||||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
