Harlow Town (HWN)
Harlow Town station, Station Approach, off Edinburgh Way, Harlow, Essex, CM20 2JD
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 21:00
- Opening Hours,Saturday: 06:00 - 21:00
- Opening Hours,Sunday: 08:00 - 21:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Information Available
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:00 - 21:00
- Staff Help Available,Sunday: 08:00 - 21:00
Assistance is provided by station staff during the above hours. Booking is recommended.
Customer Help Points
Yes
Help points in car park and on station overbridge.
Customer Services Notes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms via lifts to platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Ticket barriers and gates
Available
Harlow Town station has Secure Station Acreditation
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 20:00
- Waiting rooms,Saturday to Sunday: 08:00 - 20:00
The waiting room can be found on the bridge.
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Harlow Town Car Park 1
18 spaces
Harlow Town Car Park 2
0 spaces
Accessible car park equipment
Harlow Town Car Park 1
Harlow Town Car Park 2
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:00 - 21:00
- Staff help available,Sunday: 08:00 - 21:00
Assistance is provided by station staff during the above hours. Booking is recommended.
Customer Help Points
Yes
Help points in car park and on station overbridge.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Accessible (radar key) toilet on concourse.
Female and Male toilets are located on the bridge next to the waiting room.
Accessible Toilets
Available
Baby Changing
Available
Female toilets
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 20:00
- Waiting Rooms,Saturday to Sunday: 08:00 - 20:00
The waiting room can be found on the bridge.
Seating Area
Available
Station Car Park
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
647 spaces
Accessible spaces
18 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.00
- Off-peak rate £7.10
- Rate per day £8.80
- Rate on Saturday £5.45
- Rate on Sunday £5.45
- Rate per week £44.00
- Rate per month £125.00
- Rate per 3 months £355.00
- Rate per year £1240.00
Notes
£12.60 Weekend fare (from 1000 Friday - Monday 0400)
£69.00 Flexi ticket
Premium Bay
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
2 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per year £2475.00
Refreshment Facilities
Available
Coffee shop Cold drinks vending machine Food vending machine
Shops
Available
Kiosk News agent Passport Photo Booth
Public Telephones
No
Bicycle Storage
Spaces
52 spaces
Type of Storage
Compounds, Stands & Racks
Location
Within building and forecourt
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Replacement transport stop at bus stop at station forecourt
in front of station
'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk
Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.
Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
