Harlow Town (HWN)

Managed by Abellio Greater Anglia 

 
Burnt Mill
Harlow
CM20 2JD
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee shop Cold drinks vending machine Food vending machine
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops Kiosk News agent Passport Photo Booth
 
 

Harlow Town

Stations made easy

Route planning around the station including maps and platforms

Show [HWN] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
697  with 18 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£7.00
Off peak rate
£3.50
Weekly rate
£31.80
Monthly rate
£121.48
Annual rate
£ 1,207.50
CCTV Coverage
No
Car Park
Premium Bay
Operator
National Car Parks Ltd
Phone number
0845 050 7080
Opening hours
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
4  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Annual rate
£ 1,474.00
CCTV Coverage
No
Cycle Parking
Cycle storage type
Compound,Stands,Wheel Racks
Sheltered cycle storage
Yes
Cycle storage location

Within building and forecourt

Cycle storage spaces
140
CCTV Coverage
No
Onward travel information

‘Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk

Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.

Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info


Taxi

in front of station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Cycle hire
http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) Expected 2013

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 06:00 - 21:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:00 - 01:00
Saturday 05:00 - 01:00
Sunday 04:45 - 01:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help points in car park and on station overbridge.

Lost Property
Yes
Lost property phone line service
Monday - Friday 09:00 - 17:00
Tel 0345 600 7245 (option 7) - plus answerphone available 24hrs
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at bus stop at station forecourt

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Harlow Town station

Refreshment facilities
Yes
Coffee shop Cold drinks vending machine Food vending machine
Shops
Yes
Type of shops available
Kiosk News agent Passport Photo Booth
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
National key toilets location

Accessible toilet on concourse.  A RADAR key is required.

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free station, with lifts available to platforms.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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