Hayes (Kent) (HYS)

Managed by Southeastern 

 
Station Approach
HAYES
Greater London
BR2 7EN
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Food outlet (Seating unavailable)
  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Hayes (Kent)

Stations made easy

Route planning around the station including maps and platforms

Show [HYS] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
Meteor Parking Ltd
Phone number
0845 603 6197
Email address
queries@southeasternparking.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
117  with 3 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£5.00
Off peak rate
£4.50
Weekly rate
£22.50
Monthly rate
£79.00
3 Monthly rate
£237.00
6 Monthly rate
£474.00
Annual rate
£ 855.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
on platform island
Cycle storage spaces
40
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed

Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office does not have an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

booking hall

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed

Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On platform

Lost Property
Yes
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Food outlet (Seating unavailable)
Shops
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Access to all platforms. Long route round station from car park. Ticket Office and Car Park are step free.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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