Ilford (IFD)

Managed by TfL Rail 

 
Ilford station
Cranbrook Road
Ilford
Greater London
IG1 4DU
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 3

    Waiting room closed until late November for refurbishment

     

  • Trolleys

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

    Outside front of station

  • Tourist information office

  • Shops

    Shops

    Coffee & snacks 
 
 

Ilford

Stations made easy

Route planning around the station including maps and platforms

Show [IFD] route

 

Station Message: Alert!

From Sunday 23 December until Tuesday 1 January, major improvement work is taking place at London Liverpool Street and Stratford, closing the line between these stations. More information on how services are affected can be found on our engineering page. 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Facilities Update

The Toilets on Platform 4 are permanently closed

The Toilets on Platform 3 are closed until late November 2018

The Waiting room is closed for refurbishment until late November 2018

The Waiting shelter is closed for refurbishment until late November 2018

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
Yes
Storage location

On platform 4

Storage spaces
140

140 spaces on platform 4 with an additional  18 at the York Road entrance.

Storage CCTV
Yes
Car Park
No
Onward travel information

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format here

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 07:10 - 20:00
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
Yes

Tickets can be collected onto Greater Anglia smartcards at this station. 

London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday - Sunday 04:30 - 01:30

Staffed from first train until last

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help points are located in the ticket hall, on platform 1, platform 3, and by the York Road entrance gate.

 

Lost Property
Yes
Monday - Friday 08:30 - 16:00

Excluding bank holiday

0343 222 1234
Customer Services
0343 222 1234
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop on station road, adjacent to Bodgers Department Store

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes

Outside front of station

Public Wi-Fi
Yes

Find WiFi Hotspots around Ilford station

Refreshment facilities
Yes
Shops
Yes
Type of shops available

Coffee & snacks 

Toilets
No
Waiting Rooms
Yes
Waiting rooms location

Platform 3

Waiting room closed until late November for refurbishment

 

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
03432222000
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Public Holidays Closed
Staff help available
Yes

Staff are available to give assistance from the first train to the last train  

Step free access coverage
No
Step free access note
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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