Ingatestone (INT)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Buffet on platform 1 (open 0600-1200 M-F, 0900-1200 Sat), plus vending machine -
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Ingatestone
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Car park
- Storage spaces
- 18
-
18sheffield stand spaces
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 241 with 11 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £6.80
- Off peak rate
- £6.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Weekly rate
- £27.00
- Monthly rate
- £146.00
- 3 Monthly rate
- £417.00
- Annual rate
- £1460.00
- CCTV Coverage
- No
- Car Park
- Season Ticket parking
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 39
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £1700.00
- CCTV Coverage
- No
- Onward travel information
-
Local Buses from village centre
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 19:40
Saturday 06:00 - 12:45
Sunday 07:30 - 15:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
1 Accessible Ticket Machine
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
-
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 19:40
Saturday 06:00 - 12:45
Sunday 07:30 - 15:30
- Customer help points
- Yes
-
Help point available by footbridge on platform 2.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop in the car park area by staion
Facilities
- ATM Machine
- No
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Buffet on platform 1 (open 0600-1200 M-F, 0900-1200 Sat), plus vending machine
- Toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Staff help available opening times
-
Monday - Friday 06:00 - 19:40
Saturday 06:00 - 12:45
Sunday 07:30 - 15:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
-
- Wheelchairs available
- No
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