Stations & Destinations

Station Facilities: Inverness (INV)

Station Square
Academy Street
Inverness
Highland

IV2 3PY

Last changed: 10:37 on 19 Aug 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep INV to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Saturday 06:30-20:30 Saturday 06:30-18:30 Sunday 09:15-20:20 Monday-Friday 06:30-20:30
CCTV	Yes

Information Systems ^ Top

Service	Details
Passenger Information Services	Departure screens Arrival screens
Help Point/Phone	Staffed response
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 06:30-20:30 Saturday 06:30-18:30 Sunday 09:15-20:20

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	Yes
From Ticket Machine	Yes
Machine Location	on concourse

Telesales

Oyster PrePay

Penalty Fares

Penalty Fares do not apply when travelling from Inverness station.

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845 6015929
Customer Service - Note	To arrange mobilty assistance for your journey, please telephone 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901.
Left Luggage	Yes
Left Luggage - Note	All deposited luggage currently hand searched - open 0845-1800 Monday-Saturday 1230-1830 Sunday
Lost Property	No
Lost Property - Note	Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
First Class Lounge - Note	Between Monday and Friday, First Class Lounge facilities are available at The Royal Highland Hotel, next to the station Tickets Accepted All First Class ticket holders Facilities Fax, telephone Refreshments Complimentary tea, coffee or mineral water
Seating Area	Yes
Waiting Rooms	None
Waiting Rooms - Note	Covered Concourse
Women-Only Waiting Room	No
Trolleys	Yes
Refreshment Facilities	Yes
Toilets	Yes
Baby Changing	Yes
Showers	No
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Inverness station
Web Kiosk	No
Post Box	Yes
Tourist Information Office	Yes
ATM Machine	Yes
Bureau de Change	No
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	No
Customer Help Points	Yes
Staff Help	Monday-Friday 06:30-20:30 Saturday 06:30-18:30 Sunday 09:15-20:20
Accessible Ticket Machines	Yes
Accessible Ticket Office Counter	Yes
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel All trains carry a ramp for wheelchair access If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	Yes
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Level to all platforms. RNIB REACT system - an audible direction system for visually impaired is in operation. Fods are required to activate the system.
Impaired Mobility Set Down	Yes
Disabled Parking	Yes
Disabled Parking - Note	Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces	3
Accessible Car Park Equipment	No
Wheelchairs	Yes

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

To be confirmed by station operator

Cycle Storage CCTV

Car Park: Station Car Park

Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	60
Notes	2 car parks

Taxi Rank

Yes

Taxi Rank - Note

www.traintaxi.co.uk

Bus Services

Yes

Bus Services - Note

‘Stagecoach’ operates a network of regular local bus routes around Inverness and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com/highlands

Buy an Inverness PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town & also to Morecambe. For details:

www.plusbus.info

Metro Services

Car Hire

Car Hire - Note

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline