Ipswich (IPS)
Managed by Abellio Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine -
ATM machine
ATM machine Located outside main entrance -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops News agent Passport Photo Booth
Ipswich
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 444 with 9 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.90
- Off peak rate
- £5.60
- Weekly rate
- £40.20
- Monthly rate
- £156.12
- Annual rate
- £ 1562.10
- CCTV Coverage
- Yes
- Car Park
- Premium Bay
- Operator
- National Car Parks
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £ 1928.20
- CCTV Coverage
- Yes
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
-
Close to platform 1
- Cycle storage spaces
- 160
-
A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).
Other spaces are available.
- CCTV Coverage
- Yes
- Onward travel information
-
'First' and ‘Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk
'Ipswich Buses' routes 12, 13, 14 and 'First' route 66 link the rail station forecourt with the town centre.
Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
- Taxi
-
Taxi rank located at front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- Yes
- Cycle hire
-
10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:20 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Abellio Greater Anglia
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 00:01 - 23:59
Saturday 00:01 - 23:59
Sunday 00:01 - 23:59
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Tel 0345 600 7245 (option 7) - plus answerphone available 24hrs
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at bus stop on station forecourt
Facilities
- ATM Machine
- Yes
- Located outside main entrance
- First class Lounge
- Yes
-
Located
Platform 2
Tickets Accepted
All First Class
Facilities
TV, screens with updated train information
- First class Lounge opening hours
-
Monday - Sunday 05:00 - 00:45
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine
- Shops
- Yes
- Type of shops available
- News agent Passport Photo Booth
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- Yes
- National key toilets location
-
Accessible toilet (RADAR key) available on platform 2 during opening hours of the station, shown above
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
A lift is available.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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