Ipswich (IPS)
Managed by Abellio Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops News agent Passport Photo Booth
Ipswich
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
Close to platform 1
- Storage spaces
- 160
-
A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).
Other spaces are available.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
10 Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 444 with 9 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.90
- Off peak rate
- £5.60
- Weekly rate
- £40.20
- Monthly rate
- £156.12
- Annual rate
- £1562.10
- CCTV Coverage
- Yes
- Car Park
- Premium Bay
- Operator
- National Car Parks
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £1928.20
- CCTV Coverage
- Yes
- Onward travel information
-
'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk
'Ipswich Buses' routes 15/15A and 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12 and 13 stop close by in Ranelagh Road.
Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
- Taxi
-
Taxi rank located at front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:20 - 22:00
- Location
-
A temporary ticket office is currently in place outside the front of the station. Please note the slightly reduced opening hours whilst the refurbishment works take place (Mon-Sat 0500-2100hrs and Sunday 0700-2200hrs).
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Abellio Greater Anglia
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 00:01 - 23:59
Saturday 00:01 - 23:59
Sunday 00:01 - 23:59
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Lost property phone line service
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at bus stop on station forecourt.
Facilities
- ATM Machine
- No
- First class Lounge
- Yes
-
Located
Platform 2
Tickets Accepted
All First Class
Facilities
TV, screens with updated train information
- First class Lounge opening hours
-
Monday - Sunday 05:00 - 00:45
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine
- Shops
- Yes
- Type of shops available
- News agent Passport Photo Booth
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- Yes
- National key toilets location
-
Accessible toilet (RADAR key) available on platform 2 during opening hours of the station, shown above
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
A lift is available.
- Wheelchairs available
- Yes
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