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Keighley (KEI)

Keighley station, Station Bridge, Keighley, West Yorkshire, BD21 4HP

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:10 - 19:15
  • Opening Hours Saturday: 06:10 - 19:15
  • Opening Hours Sunday: 08:45 - 18:00
Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:10 - 21:00
  • Staff Help Available Sunday: 09:00 - 17:30

Customer Help Points

No

none

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

Level access from Dalton Lane entrance to Platform 1 (for trains to Bradford/Leeds). Fairly steep ramps to both platforms from main entrance.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

Access from car park is kerbed

Accessible spaces

2 spaces

Parking is free for disabled customers parking in accessible spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:10 - 21:00
  • Staff help available Sunday: 09:00 - 17:30
Customer Help Points and Meeting Point

No

none

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Accessible spaces

2 spaces

Parking is free for disabled customers parking in accessible spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Access from car park is kerbed

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £1.00

Refreshment Facilities

Yes

Pay Phones

Yes

Public Wi-Fi

No

Find WiFi Hotspots around Keighley station

Bicycle Storage

Spaces

48 spaces

8 cycle lockers and 40 cycle stands

Type of Storage

Lockers & Stands

Location

Platform 1

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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