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Station Facilities: London Kings Cross (KGX)
Managed by Network Rail
Room 104, West Side Offices London Kings Cross London
N1 9AP
Last changed: 15:34 on 1 May 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep KGX to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | To be confirmed by station operator |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Yes | ||||||||
| Ticket Office - Note | As per station opening hours | ||||||||
| Self Service Ticket Machines | No | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Monday, Tuesday, Wednesday, Thursday, Sunday 08:00-22:00 Friday, Saturday 08:00-20:00 | ||||||||
| Telesales - Note | National Express East Coast Telesales please ring 08457 225 225 | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares | Penalty Fares do NOT apply to passengers travelling to or from this stations with Hull Trains or GNER |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Note |
As per station opening hours, please contact Network Rail. |
| Left Luggage | Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00 |
| Left Luggage - Note |
Operated by Excess Baggage Company and situated on Platform 8. Tel: 0207 837 4334 |
| Lost Property | Monday-Friday 09:00-17:00 |
| Lost Property - Note |
Situated on Platform 8. Telephone No. 0207 837 4334 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | To be confirmed by station operator |
| First Class Lounge - Note |
National Express East Coast First Class lounge on platform 8. First Class Advance tickets may not be used to gain entry to the First Class lounge at any time.
|
| Seating Area | Yes |
| Seating Area - Note | Available throughout the station. |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note | Located at the front of station |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Trolleys - Note | Coin-operated trolley |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note | Food outlet (Seating available) |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | Yes |
| Pay Phone | Yes - |
| Public WiFi | Yes |
| Web Kiosk | No |
| Post Box | Yes |
| Post Box - Note | Post Office located nearby |
| Tourist Information Office | No |
| ATM Machine | Yes |
| ATM Machine - Note | Located on concourse Located on one or more platforms |
| Bureau de Change | Yes |
| Bureau de Change - Note | Located on the concourse |
| Shops | Yes |
| Shops - Note | Wide range of shops News agent |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Monday-Saturday 07:00-20:45 Sunday 08:15-20:45 |
| Staff Help | Monday-Friday 05:00-01:36 Saturday 05:00-00:36 Sunday 05:30-01:36 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
1 National Express East Coast machine inside travel centre and 1 National Express East Coast machine outside travel centre are DDA compliant |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
Available during station opening hours |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Available during station opening hours on the main concourse |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Available during station opening hours |
| Step Free Access Coverage | All platforms |
| Step Free Access Coverage - Note |
Available during station opening hours |
| Imparied Mobility Set Down | Yes |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | To be confirmed by station operator |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 15 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 332 | ||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||
| Cycle Storage CCTV | Yes | ||||||||
| Car Park: |
| ||||||||
| Taxi Rank | Yes | ||||||||
| Taxi Rank - Hours | Monday-Friday 05:00-00:30 Saturday 05:00-00:15 | ||||||||
| Taxi Rank - Note |
The taxi rank is situated on the west side of the station on Pancras Road. Most taxis are wheelchair accessible. | ||||||||
| Bus Services | No | ||||||||
| Bus Services - Note |
Available just outside the station. | ||||||||
| Metro Services | No | ||||||||
| Metro Services - Note |
n/a | ||||||||
| Airport | Yes | ||||||||
| Airport - Note |
Connections from LUL available | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
