London Kings Cross (KGX)
Managed by Network Rail
Station facilities
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Station seating facilities
First Class lounge Monday-Friday 06:30-21:45 Saturday 08:00-20:30 Sunday 09:30-20:30 Located
The East Coast First Class Lounge is now situation on the First Floor, East Side Offices by Platform 1
Tickets Accepted
- Fully inter-available First Class Season Ticket (ie tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route.
- Any East Coast First Class packages.
- Holders of a First Class Lounge supplement, available for purchase with a East Coast First Advance ticket or First Class reader offer.
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers.
Facilities
Toilets/Fax/Printer/Meeting Rooms, TV, newspapers
Refreshments
- Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits.
- Chargable: Food and Drink from the on board menu.
Wi-Fi
Available
Showers
Not available
Seating area Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Available throughout the station.
Opening hours Monday-Friday 06:00-23:30 Saturday 06:00-22:30 Sunday 07:45-23:30 Note Located at the front of station
Women-only waiting room No -
Trolleys
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Refreshments
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ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Opening hours Monday-Friday 05:30-21:00 Saturday 05:30-21:00 Sunday 07:30-19:30 -
Toilets
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Pay phone
Pay phone Cards and coins -
Internet
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
London Kings Cross
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:00-01:36
Saturday 05:00-00:36
Sunday 05:30-01:36
As per station opening hours
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
East Coast Fastticket machines inside and outside of the travel centre. First Capital Connect machines are by platform's 9 to 11.
Inside and outside of the travel centre.
- Self-service machine photos
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- Oyster information
- Oyster transactions only available from self service ticket machines operated by First Capital Connect
- London fare zone
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Zone 1
- Penalty fares
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Penalty Fares apply to journeys from London Kings Cross station when travelling with:
- First Capital Connect
Penalty Fares do not apply if travelling with:- East Coast
- Hull Trains
Accessibility and mobility access
- Customer help points
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Yes
Customer Information Point is available on the main concourse. Customers arriving by car and requiring assistance (pre-booked only) will be met in the West Yard Entrance.
Monday-Saturday 07:00-20:45
Sunday 08:15-20:45
- Staff help
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Monday-Friday 05:00-01:36
Saturday 05:00-00:36
Sunday 05:30-01:36
- Accessible ticket machines
Yes
1 East Coast machine inside travel centre and 1 East Coast machine outside travel centre are DDA compliant
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
taxi rank outside main station entrance
- Accessible public telephones
Yes
Available during station opening hours on the main concourse
- Accessible toilets
Yes
Available during station opening hours
- Step free access coverage
All platforms
Available during station opening hours
- Impaired mobility set down
Yes
- Disabled parking
To be confirmed by station operator
- Accessible car park equipment
To be confirmed by station operator
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
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Yes
As per station opening hours, please contact Network Rail.
- Left luggage
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Yes
Monday-Friday 07:00-23:00
Saturday 07:00-23:00
Sunday 07:00-23:00Situated at the front of the station near the Euston Road entrance.
Operated by Excess Baggage Company 0207 837 4334
- Lost property
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Yes
Monday-Friday 09:00-17:00Situated within left luggage.
Operated by Excess Baggage Company
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [KGX] route