Station Facilities: London Kings Cross (KGX)
Managed by Network Rail
Kings Cross Station Euston Road London
N1 9AL
Last changed: 10:49 on 12 Jun 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 05:00-01:36 Saturday 05:00-00:36 Sunday 05:30-01:36 |
| TrainTracker Phone Number | 0871 200 49 59 |
| TrainTrackerText | Text dep KGX to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | To be confirmed by station operator |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Yes | ||||||||||
| Ticket Office - Note |
As per station opening hours | ||||||||||
| Self Service Ticket Machines | Yes | ||||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||||
| Telesales | Monday, Tuesday, Wednesday, Thursday, Sunday 08:00-22:00 Friday, Saturday 08:00-20:00 | ||||||||||
| Telesales - Note |
National Express East Coast Telesales please ring 08457 225 225 | ||||||||||
| Oyster PrePay | No | ||||||||||
| Penalty Fares |
Penalty Fares apply to journeys from London Kings Cross station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Note |
As per station opening hours, please contact Network Rail. |
| Left Luggage | Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00 |
| Left Luggage - Note |
Operated by Excess Baggage Company and situated on Platform 8. Tel: 0207 837 4334 |
| Lost Property | Monday-Friday 09:00-17:00 |
| Lost Property - Note |
Situated on Platform 8. Telephone No. 0207 278 3310 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge - Opening Hours | Monday-Friday 06:00-23:30 Saturday 06:00-22:30 Sunday 07:45-23:30 |
| First Class Lounge - Note |
National Express East Coast First Class lounge Now situation on First Floor, East Side Offices by Platform 1. First Advance tickets may not be used to gain entry into the First Class Lounge. A £10 supplement ticket can be purchased which allows holders of NXEC First Advance ticket holder’s access to the First Class Lounge.
|
| Seating Area - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Seating Area - Note |
Available throughout the station. |
| Waiting Room - Opening Hours | Monday-Friday 06:00-23:30 Saturday 06:00-22:30 Sunday 07:45-23:30 |
| Waiting Rooms - Note |
Located at the front of station |
| Women-Only Waiting Room | No |
| Trolleys - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Refreshment Facilities - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Toilets | Yes |
| Baby Changing - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Showers - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Pay Phone | Yes - Cards and Coins |
| WiFi - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Tourist Information Office | No |
| ATM Machine - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Bureau de Change - Opening Hours | Monday-Friday 05:30-21:00 Saturday 05:30-21:00 Sunday 07:30-19:30 |
| Shops - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Customer Help Points | Monday-Saturday 07:00-20:45 |
| Staff Help | Monday-Friday 05:00-01:36 Saturday 05:00-00:36 Sunday 05:30-01:36 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
1 National Express East Coast machine inside travel centre and 1 National Express East Coast machine outside travel centre are DDA compliant |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
Available during station opening hours |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Available during station opening hours on the main concourse |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Available during station opening hours |
| Step Free Access Coverage | All platforms |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | To be confirmed by station operator |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 15 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 332 | ||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | West Yard opposite Platforms 9 - 11. | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Hours | Monday-Friday 05:00-00:30 Saturday 05:00-00:15 | ||||||||||
| Taxi Rank - Note |
The taxi rank is situated on the west side of the station on Pancras Road. Most taxis are wheelchair accessible. | ||||||||||
| Bus Services | No | ||||||||||
| Bus Services - Note |
Available just outside the station. | ||||||||||
| Metro Services | No | ||||||||||
| Metro Services - Note |
n/a | ||||||||||
| Airport | Yes | ||||||||||
| Airport - Note |
Connections from LUL available | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |