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Station Facilities: London Kings Cross (KGX)

Managed by Network Rail 

Kings Cross Station
Euston Road
London

N1 9AL

Last changed: 14:17 on 10 Nov 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 05:00-01:36 Saturday 05:00-00:36 Sunday 05:30-01:36
TrainTracker Phone Number 0871 200 49 59
TrainTrackerText Text dep KGX to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point To be confirmed by station operator

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:00-01:36 Saturday 05:00-00:36 Sunday 05:30-01:36
Ticket Office - Note

As per station opening hours

Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine description

East Coast Fastticket machines inside and outside of the travel centre. First Capital Connect machines are by platform's 9 to 11.

Machine Location

Inside and outside of the travel centre.

Machine Pictures
Telesales Monday, Tuesday, Wednesday, Thursday, Sunday 08:00-22:00 Friday, Saturday 08:00-20:00
Telesales - Note

East Coast Telesales please ring 08457 225 225

Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from London Kings Cross station when travelling with:

  • First Capital Connect


Penalty Fares do not apply if travelling with:

  • Hull Trains

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Note

As per station opening hours, please contact Network Rail.

Left Luggage Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00
Left Luggage - Note

Operated by Excess Baggage Company and situated on Platform 8. Tel: 0207 837 4334

Lost Property Monday-Friday 09:00-17:00
Lost Property - Note

Situated on Platform 8. Telephone No. 0207 278 3310

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge - Opening Hours Monday-Friday 06:30-21:45 Saturday 08:00-20:30 Sunday 09:30-20:30
First Class Lounge - Note

Located

The East Coast First Class Lounge is now situation on the First Floor, East Side Offices by Platform 1

Tickets Accepted

  • Fully inter-available First Class Season Ticket (ie tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the East Coast route.
  • Any East Coast First Class packages.
  • Holders of a First Class Lounge supplement, available for purchase with a East Coast First Advance ticket or First Class reader offer.

Restricted tickets

  • All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
  • All tickets with Weekend First supplements.
  • All First Class tickets valid only on other train operators, including ScotRail Sleepers.

Facilities

Toilets/Fax/Printer/Meeting Rooms, TV, newspapers

Refreshments

  • Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits.
  • Chargable: Food and Drink from the on board menu.

Wi-Fi

Available

Showers

Not available

Seating Area - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Seating Area - Note

Available throughout the station.

Waiting Room - Opening Hours Monday-Friday 06:00-23:30 Saturday 06:00-22:30 Sunday 07:45-23:30
Waiting Rooms - Note

Located at the front of station

Women-Only Waiting Room No
Trolleys - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Refreshment Facilities - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Toilets Yes
Baby Changing - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Showers Yes
Showers - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Pay Phone Yes - Cards and Coins
WiFi - Opening Hors Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Public WiFi - Note

Find WiFi Hotspots around London Kings Cross station

Web Kiosk No
Post Box - Opening Hors Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Tourist Information Office No
ATM Machine - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Bureau de Change - Opening Hours Monday-Friday 05:30-21:00 Saturday 05:30-21:00 Sunday 07:30-19:30
Shops - Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours

Accessibility ^ Top

Service Details
Helpline Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Customer Help Points Monday-Saturday 07:00-20:45
Staff Help Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

1 East Coast machine inside travel centre and 1 East Coast machine outside travel centre are DDA compliant

Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

Available during station opening hours

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

Taxi rank outside main station entrance

Accessible Public Telephones Yes
Accessible Public Telephones - Note

Available during station opening hours on the main concourse

National Key Toilets Yes
National Key Toilets - Note

Available during station opening hours

Step Free Access Coverage All platforms
Step Free Access Coverage - Note

  • Available during station opening hours
Impaired Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment To be confirmed by station operator
Wheelchairs Yes

Transport Links ^ Top

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