London Kings Cross (KGX)
Managed by Network Rail
Station facilities
-
Station seating facilities
First Class lounge Monday-Friday 06:30-21:45 Saturday 08:00-20:30 Sunday 09:30-20:30 Located
The East Coast First Class Lounge is now situation on the First Floor of the Western Concourse. Accessible by lift from the ground floor or via the passenger walkway overlooking the main concourse.
Tickets Accepted
- Fully inter-available First Class Season Ticket (ie tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route.
- Any East Coast First Class packages.
- Holders of a First Class Lounge supplement, available for purchase with a East Coast First Advance ticket or First Class reader offer.
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers.
Facilities
Toilets/Fax/Printer/Meeting Rooms, TV, newspapers
Refreshments
- Complimentary: Tea/coffee/hot chocolate/range of soft drinks/pastries and snacks.
Wi-Fi
Available
Showers
Not available
Seating area Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Available throughout the station.
Opening hours Monday-Friday 06:00-23:30 Saturday 06:00-22:30 Sunday 07:45-23:30 Note Located at the front of station
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Opening hours Monday-Friday 05:30-21:00 Saturday 05:30-21:00 Sunday 07:30-19:30 -
Toilets
Note Showers are available in the Public Toilets at this station.
-
Pay phone
Pay phone Cards and coins -
Internet
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
London Kings Cross
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:00-01:36
Saturday 05:00-00:36
Sunday 05:30-01:36
As per station opening hours
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
East Coast Fastticket machines inside and outside of the travel centre. First Capital Connect machines are by platform's 9 to 11.
Inside and outside of the travel centre.
- Self-service machine photos
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- Oyster information
- Oyster transactions only available from self service ticket machines operated by First Capital Connect
- London fare zone
-
Zone 1
- Penalty fares
-
Penalty Fares apply to journeys from London Kings Cross station when travelling with:
- First Capital Connect
Penalty Fares do not apply if travelling with:- East Coast
- Hull Trains
Accessibility and mobility access
- Customer help points
-
Yes
Customer Information Point is available on the main concourse. Customers arriving by car and requiring assistance (pre-booked only) will be met in the West Yard Entrance.
Monday-Saturday 07:00-20:45
Sunday 08:15-20:45
- Staff help
-
Monday-Friday 05:00-01:36
Saturday 05:00-00:36
Sunday 05:30-01:36
- Accessible ticket machines
Yes
1 East Coast machine inside travel centre and 1 East Coast machine outside travel centre are DDA compliant
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
taxi rank outside main station entrance
- Accessible public telephones
Yes
Available during station opening hours on the main concourse
- Accessible toilets
Yes
Available during station opening hours
- Step free access coverage
All platforms
Available during station opening hours
- Impaired mobility set down
Yes
- Disabled parking
To be confirmed by station operator
- Accessible car park equipment
To be confirmed by station operator
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
As per station opening hours, please contact Network Rail.
- Left luggage
-
Yes
Monday-Friday 07:00-23:00
Saturday 07:00-23:00
Sunday 07:00-23:00Situated on the Western Concourse adjacent to Platforms 9 - 11.
Operated by Excess Baggage Company 0207 837 4334
- Lost property
-
Yes
Monday-Friday 09:00-17:00Situated within left luggage.
Operated by Excess Baggage Company
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [KGX] route