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Kidderminster (KID)

Kidderminster station, Station Approach, Comberton Road, Kidderminster, Worcestershire, DY10 1QZ

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: West Midlands Railway

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:10 - 19:00
  • Opening Hours,Saturday: 07:00 - 18:00
  • Opening Hours,Sunday: 09:00 - 17:00

None

Location

At front of station

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Ticket Vending Machine outside Ticket Office

Height adjusted ticket office counter

Unavailable

1 to 1 contact with ticket office staff

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:10 - 19:00
  • Information Services Opening Times,Saturday: 07:00 - 22:00
  • Information Services Opening Times,Sunday: 09:00 - 17:00

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:10 - 19:00
  • Staff Help Available,Saturday: 07:00 - 18:00
  • Staff Help Available,Sunday: 09:00 - 17:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points

Yes

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Kidderminster is accredited by the Secure Station Scheme**

Left Luggage

Unavailable

Lost Property

Unavailable

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Ticket Vending Machine outside Ticket Office

Height adjusted ticket office counter

Unavailable

1 to 1 contact with ticket office staff

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Waiting rooms

Unavailable

Seating area

Available

Induction loop pay phones

Available

Public telephones are not accessible

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are not available

Impaired mobility set down/pick-up point available

Available

Forecourt

Accessible spaces

6 spaces

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:10 - 19:00
  • Staff help available,Saturday: 07:00 - 18:00
  • Staff help available,Sunday: 09:00 - 17:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: Available

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets and accessible toilets (non-RADAR) are located in the Booking Hall (shared facilities). The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Accessible Toilets

Available

The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Sheltered waiting area

There is sheltered waiting

Operator

SABA UK

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

224 spaces

Accessible spaces

6 spaces

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Forecourt

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £3.50
  • Rate per day £5.40
  • Rate on Saturday £3.50
  • Rate on Sunday £3.50
  • Rate per week £19.10
  • Rate per month £44.50
  • Rate per year £404.60

Notes

You’ll be able to pay for parking in the following ways:

ATM

Available

Refreshment Facilities

Unavailable

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are not accessible

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

64 spaces

Type of Storage

Stands

Location

Off platform

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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