Kirkby (Merseyside) (KIR)
Station Way, Kirkby, Merseyside, L33 1BD
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 05:33 - 00:28
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
Location
Station concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
All disabled passengers will be offered assistance by station staff.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
Yes
Smartcard note
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday & Public Holidays: 05:21 - 00:33
- Information Services Opening Times,Sunday & Public Holidays: 07:55 - 00:33
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:21 - 00:33
- Staff Help Available,Sunday & Public Holidays: 07:55 - 00:33
Customer Help Points
Yes
In Booking Hall
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A: “This station has step free access to all platforms / the platform” The Ticket office is step free and ramps can be used to access platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
All disabled passengers will be offered assistance by station staff.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Waiting areas at the station
Seating area
Available
Seating areas to the front of the station near the booking office and also on the platforms.
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Headbolt Lane (Merseyside) Car Park
18 spaces
Kirkby (Merseyside) Car Park
4 spaces
Headbolt Lane (Merseyside) Car Park
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Kirkby (Merseyside) Car Park
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Kirkby (Merseyside) Car Park
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:21 - 00:33
- Staff help available,Sunday & Public Holidays: 07:55 - 00:33
Customer Help Points
Yes
In Booking Hall
Helpline
- Helpline,Monday to Sunday & Public Holidays: 05:00 - 00:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Available
Waiting areas at the station
Seating Area
Available
Seating areas to the front of the station near the booking office and also on the platforms.
Station Car Park
Operator
Merseyrail
Car Parking Availability
- Car Parking Availability,Monday to Saturday: 05:21 - 00:33
Spaces
125 spaces
Accessible spaces
18 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking is free
Notes
Vehicles are not permitted to be left overnight
Station Car Park
Spaces
93 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Type of Storage
Stands & Racks
Location
Located at the side of the station booking office there is a secure bike shelter.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
For onward travel information click here or contact the Traveline on 0871 200 2233
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.