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Kensington Olympia (KPA)

Kensington Olympia station, Olympia Way, Kensington, Greater London, W14 0NE

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Yes

07:30 - 10:00 (Mon- Fri)

Location

Olympia Way entrance

London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Ticket office staff provide assistance where possible

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Office
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Oyster and Contactless notes

New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard notes

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 04:58 - 00:27
  • Information Services Opening Times Saturday: 05:00 - 00:29
  • Information Services Opening Times Sunday: 07:15 - 00:23

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Customer Help Points

Yes

Customer Services Notes

You can Contact Customer Services on 0343 222 123

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

B2 station category . Step free platform interchange between London Overground northbound district line and London Overground southbound requires a 600m journey via the street. Use the Olympia Way entrance for London Overground Northbound District line . Use the Russell road entrance for London Overground southbound platform.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Ticket office staff provide assistance where possible

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Accessible from ticket office

Waiting rooms

No

Seating area

Yes

Large waiting area inside ticket office

Getting to and from the station

Accessible taxis here

Yes

contact taxi operator directly

Impaired mobility set down/pick-up point

No

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Toilets

Yes

Accessible Toilets

No

Accessible from ticket office

Baby Changing

Yes

Female toilets

Waiting Rooms

No

Seating Area

Yes

Large waiting area inside ticket office

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

60 spaces

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £62.00

ATM

Yes

Located opposite the Olympia Way entrance

Refreshment Facilities

Yes

Coffee kiosk

Shops

Yes

Bicycle Storage

Spaces

14 spaces

Large number of bicycle racks on station. Users need to provide own padlock.

Type of Storage

Racks

Location

2 racks South Bound platform 1 and North Bound platform 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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