Lancaster (LAN)
Managed by Virgin Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Notes Located on concourse
Located by the ticket office
Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Lancaster
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 05:15-19:45
Sunday 09:30-19:45
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Ticket hall and platform 3
- Penalty fares
-
Penalty Fares do not apply when travelling from Lancaster station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 04:50-00:00
Saturday 04:50-00:00
Sunday 08:00-00:00
- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
- Accessible public telephones
Yes
- Accessible toilets
No
- Step free access coverage
Whole station
lifts to platforms
- Impaired mobility set down
Yes
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Service provided by Pakex. Stored at station and taken to Pakex's central storage facility on a regular basis.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 04:15-23:45
Sunday 08:00-00:00
Monday-Friday 04:50-00:00
Saturday 04:50-00:00
Station map
- Station plan
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- Stations made easy
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