London Bridge (LBG)
Managed by Network Rail
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note Coffee shops (Seating available) Coffee kiosks Food Kiosks Food outlets (Seating available) -
ATM machine
ATM machine ATMs are located on the lower concourse -
Toilets
Toilets On the lower concourse
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Various shops, cafes and restaurants
London Bridge
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Located in Station Approach.
- Storage spaces
- 200
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Cycle hire is not available within the station. However it is available within close proximity to the station at Duke Street Hill.
- Car Park
No
- Onward travel information
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The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street.
For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.
- Taxi
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Taxis are available from the taxi rank outside the main doors at the front of the station at upper level. Alternative taxi facilities are situated on Bermondsey Street at the junction with Tooley Street.
- Accessible taxis
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Taxis with ramps.
There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
- Impaired mobility set down / pick up points available
- Yes
-
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
- Southern: 0800 138 1016 (textphone 0800 138 1018)
- Southeastern: 0800 783 4524 (textphone 0800 783 4548)
- Thameslink: 0800 058 2844 (textphone 0800 975 1052) - Metro
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For North and North East Kent and South East London
- Airport
-
Direct connections for Gatwick Airport.
- Port
-
Connections for Dover Priory
- Car hire
-
There are no car hire facilities at the station .
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 04:45 - 01:00
Saturday 04:45 - 01:00
Sunday 05:25 - 01:00
Ticket office is located on the lower level concourse.
- Location
- The ticket office is located on the lower concourse.
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
No
- Smartcards validators
Yes
-
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- Penalty fares
- Penalty fares apply for Thameslink Southeastern Southern
- London fare zone
- Zone 1
Staffing and general services
- Information available from staff
Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday 08:00 - 21:00
Saturday, Sunday 10:00 - 18:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
These are available on the main concourse.
- Lost Property
- Yes
- Through the train operating companies
- 0345 322 7021 Southeastern
- Customer Services
- Monday-Friday 08:00-21:00
Saturday 10:00-18:00
Sunday 10:00-18:00 - Ticket gates
Yes
- `
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail replacement bus services are usually found outside the front of the station.
However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
Facilities
- ATM Machine
Yes
- ATMs are located on the lower concourse
- Bureau de Change
Yes
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
-
arriving 2018
- Refreshment facilities
Yes
- Coffee shops (Seating available) Coffee kiosks Food Kiosks Food outlets (Seating available)
- Shops
Yes
- Type of shops available
-
Various shops, cafes and restaurants
- Toilets
Yes
- Toilets Location
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On the lower concourse
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- No
- Waiting Rooms
No
Accessibility and mobility access
- Staff help available
Yes
-
By booking through disabled travel or contacting any member of staff
Monday-Saturday 04:00-01:00
Sunday 06:00-01:00 - Staff help available opening times
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Monday - Sunday 04:00 - 01:00
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- All platforms can be accessed by lift
- Wheelchairs available
Yes
- Wheelchairs available open hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45
Sunday 06:00 - 00:45