London Bridge (LBG)

Managed by Network Rail 

 
London Bridge station
Tooley Street / St Thomas Street
London
Greater London
SE1 3QX
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shops (Seating available) Coffee kiosks Food Kiosks Food outlets (Seating available)

  • ATM machine

    ATM machine ATMs are located on the lower concourse

  • Toilets

    Toilets

    On the lower concourse

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

    Shops

    Various shops, cafes and restaurants
 
 

London Bridge

Stations made easy

Route planning around the station including maps and platforms

Show [LBG] route

 

Station Message: Alert!

The lifts between platform 4 and 5 are out of order.

Station Message: Alert!

If you require assistance, please speak with station staff or contact the train operator you are intending to travel with.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Located in Station Approach.  
Storage spaces
200
Storage CCTV
Yes
PlusBike (cycle hire)

Cycle hire is not available within the station. However it is available within close proximity to the station at Duke Street Hill.

Car Park
No
Onward travel information

The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street.

For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.

Taxi

Taxis are available from the taxi rank outside the main doors at the front of the station at upper level. Alternative taxi facilities are situated on Bermondsey Street at the junction with Tooley Street.

Accessible taxis

Taxis with ramps.

There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404

Impaired mobility set down / pick up points available
Yes

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:

- Southern: 0800 138 1016 (textphone 0800 138 1018)
- Southeastern: 0800 783 4524 (textphone 0800 783 4548)
- Thameslink: 0800 058 2844 (textphone 0800 975 1052)

Metro

For North and North East Kent and South East London

Airport

Direct connections for Gatwick Airport.

Port

Connections for Dover Priory

Car hire

There are no car hire facilities at the station .

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 04:45 - 01:00
Saturday 04:45 - 01:00
Sunday 05:25 - 01:00

Ticket office is located on the lower level concourse.

Location
The ticket office is located on the lower concourse.
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
No
Smartcards validators
Yes

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Penalty fares
Penalty fares apply for Thameslink Southeastern Southern 
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday 08:00 - 21:00
Saturday, Sunday 10:00 - 18:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

These are available on the main concourse.

Lost Property
Yes
Through the train operating companies
0345 322 7021 Southeastern
Customer Services
Monday-Friday 08:00-21:00 
Saturday 10:00-18:00 
Sunday 10:00-18:00 
Ticket gates
Yes
`
CCTV
Yes
Location for Rail Replacement Services

Rail replacement bus services are usually found outside the front of the station.

However this is sometimes subject to change. Please check engineering posters or consult a member of staff.

Facilities

 
ATM Machine
Yes
ATMs are located on the lower concourse
Bureau de Change
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

arriving  2018

Refreshment facilities
Yes
Coffee shops (Seating available) Coffee kiosks Food Kiosks Food outlets (Seating available)
Shops
Yes
Type of shops available

Various shops, cafes and restaurants

Toilets
Yes
Toilets Location

On the lower concourse

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets,Male toilets 
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes

By booking through disabled travel or contacting any member of staff

Monday-Saturday 04:00-01:00
Sunday 06:00-01:00

Staff help available opening times
Monday - Sunday 04:00 - 01:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
All platforms can be accessed by lift
Wheelchairs available
Yes
Wheelchairs available open hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45
Sunday 06:00 - 00:45

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