Station Facilities: Loughborough (LBO)
Managed by East Midlands Trains
Nottingham Road Loughborough Loughborough Leicestershire
LE11 1EX
Last changed: 01:37 on 2 Jul 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep LBO to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 05:00-02:00 Saturday 05:00-00:30 Sunday 07:00-01:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:00-19:00 Saturday 06:00-19:00 Sunday 08:15-21:00 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 | ||||||
| Telesales - Primary Phone Number | 08457 125 678 | ||||||
| Telesales - Minicom/Textphone (For customers with hearing impairments) | 08457 078 051 | ||||||
| Telesales - Web Address | www.eastmidlandstrains.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Loughborough station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Customer Service - Primary Phone Number | 08457 125 678 |
| Customer Service - Minicom/Textphone (For customers with hearing impairments) | 08457 078 051 |
| Customer Service - Email Address | getintouch@eastmidlandstrains.co.uk |
| Left Luggage | No |
| Lost Property | No |
| Lost Property - Note | East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Baby Changing | No |
| Showers | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Loughborough station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Friday 05:00-02:00 Saturday 05:00-00:30 Sunday 07:00-01:00 |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note |
none |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 15 | ||||||
| Cycle Storage Sheltered | Yes | ||||||
| Cycle Storage CCTV | Yes | ||||||
| Cycle Storage Location | edge of the car park | ||||||
| Car Park: Station Car Park |
| ||||||
| Location for Rail Replacement Services |
Outside the front of the station. | ||||||
| Taxi Rank | Yes | ||||||
| Taxi Rank - Note |
Charnwood 01509 213333 ACE 01509 215 656 Loughborough 230230. Buses leave from outside the station. | ||||||
| Bus Services | Yes | ||||||
| Bus Services - Note |
Kinch Bus operate a network of daily, frequent bus services around Loughborough town. 'Sprint' service 7 runs frequently from Loughborough station forecourt to the town centre, Loughborough College and Loughborough University campus. For details: www.kinchbus.co.uk Buy a Loughborough PLUSBUS ticket with your train ticket, for unlimited bus travel around the town. For details: www.plusbus.info
| ||||||
| Metro Services | No | ||||||
| Airport | Yes | ||||||
| Airport - Note |
Loughborough station - East Midlands Airport. Kinch Bus 'Skylink' service runs daily, 24 hours a day, regularly direct to East Midlands Airport. For details: www.skylink.co.uk Through-ticketing is available from National Rail stations to East Midlands Airport via Loughborough station. | ||||||
| Car Hire | No | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |