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Leeds (LDS)

Leeds station, New Station Street, Leeds, West Yorkshire, LS1 4DY

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 04:45 - 23:59
  • Opening Hours,Sunday: 06:45 - 22:30
Location

Booking Hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from information point
  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 06:30 - 20:30
  • Information Services Opening Times,Sunday: 10:00 - 18:00

Travel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed due to Covid-19. When Customer Information Points closed, please contact any member of staff or Network Rail Reception, platform 5 for 24 hour help.

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available

Journey Care assistance is available prior to travel via the relevant Train Operator:

Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form

London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225

CrossCountry - 0344 811 0125, textphone 0344 811 0126

East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  

TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149

Customer Help Points

No

Left Luggage

Available

Lost Property

  • Lost Property,Monday to Sunday: 08:00 - 21:00

Located on the North Concourse near Wellington Street entrance.

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Suitable for disabled passengers. Lifts or Level access to all platforms.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

Seating area

Available

Station seating on North and South Concourses.

Waiting room on Platforms 0, 9 & 12. Open 05:00-23:00.

Induction loop pay phones

Available

Main footbridge and New Station Street

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Taxi rank outside New Station Street entrance near the bus interchange.

Impaired mobility set down/pick-up point available

Available

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:

  • CrossCountry 03448 110125

  • East Midlands Railway - 08000 113323

  • London North Eastern Railway - 03457 225 225

  • Northern - 0800 1385560.

  • TransPennine Express - 0800 107 2149

There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.

ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.

There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.

Accessible spaces

12 spaces

Accessible car park equipment

No

No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available

Journey Care assistance is available prior to travel via the relevant Train Operator:

Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form

London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225

CrossCountry - 0344 811 0125, textphone 0344 811 0126

East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  

TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149

Customer Help Points

No

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse

Accessible Toilets

Available

Baby Changing

Available

Baby Changing facilities are located in the Accessible Toilets on Platform 12 and on the South Concourse.

Waiting Rooms

Available

Seating Area

Available

Station seating on North and South Concourses.

Waiting room on Platforms 0, 9 & 12. Open 05:00-23:00.

First Class Lounge

  • First Class Lounge,Monday to Friday: 06:00 - 18:30
  • First Class Lounge,Saturday: 06:30 - 18:00
  • First Class Lounge,Sunday: 10:00 - 17:30

Location: In the booking hall

Tickets Accepted in London North Eastern Railway First Class Lounge:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)

  • Any First Class Anytime ticket valid for travel on the LNER route

  • Any LNER First Class packages

  • First Advance (routed LNER & connections)

  • LNER First Class Reader Offer (routed LNER & connections)

  • LNER First Class Flat Fare (routed LNER & connections)

  • LNER Rewards First Class Leisure Single (routed LNER & connections)

  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)

  • Inclusive Tour Tickets (eg. Superbreak)

  • Weekend First

Restricted tickets: All First Class tickets valid only on other train operators.

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.

Facilities: Toilets, TV.

Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.

Wi-Fi: Yes

Showers: No

Sheltered waiting area

There is sheltered waiting

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

305 spaces

Accessible spaces

12 spaces

Accessible car park equipment

No

No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.

Impaired mobility set down/pick up points available

Available

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:

  • CrossCountry 03448 110125

  • East Midlands Railway - 08000 113323

  • London North Eastern Railway - 03457 225 225

  • Northern - 0800 1385560.

  • TransPennine Express - 0800 107 2149

There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.

ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.

There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £4.50
  • Rate per day £23.00

Notes

Up to 20 minutes: £0.70

Up to 40 minutes: £2.80

Up to 1 hour: £4.50

Up to 2 hours: £6.00

Up to 6 hours: £12.50

Up to 24 hours: £23.00

Night Rate: £7.50 - patrons must enter after 18:00 and depart before 06:00 for this rate to apply.

ATM

Available

Refreshment Facilities

Available

Shops

Available

Public Telephones

No

Accessible Public Telephones

Available

Main footbridge and New Station Street

Post Boxes

Available

Bicycle Storage

Spaces

92 spaces

Limited wheel racks available on platform 12 / 15 and short stay car park.

Type of Storage

Racks

Location
  • Platform 0 / 1

  • Platform 6 / 8 behind the lift

  • Platform 12 / 15

  • Short stay car park

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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