Leicester (LEI)

Managed by East Midlands Trains

 
London Road
Leicester
Leicestershire
LE2 0QB
 

Station facilities

  • Station seating facilities

    First Class lounge Monday-Friday 05:45-12:30

    Located

    At the south end of platform 3/4

    Tickets Accepted

    All First Class ticket holders with the exception of First Class Advance

    Facilities

    Screens with updated train information & also Sky News

    Refreshments

    Screens with updated train information & also Sky News

    Wi-Fi

    Yes

    Showers

    No
    Seating area Yes
    Waiting Rooms Available
    Note

    On both platforms

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    Find WiFi Hotspots around Leicester station

    Free WiFi is available in the First Lounge
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Leicester

Stations made easy

Route planning around the station including maps and platforms

Show [LEI] route

 

Station Message: Alert!

 Please note that due to refurbishment work by Network Rail, the front of Leicester station has been closed to all vehicles except taxis.  This work will run from October 2011 and is expected to take 10 months.  Customers are advised to allow additional time to catch their trains, to accommodate the alternative arrangements that have been made.  There are 2 marshals available to assist at the front of the station.  For customers with disabilities  who require assistance, it is imperative that this is booked in advance. Customers wishing to pick up/drop off at the station are able to do this in the main car park located on Fox Street.  The first 20 minutes are free of charge.

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes

located at the Station front and also in the main car park adjacent to the overbridge steps

Sheltered cycle storage
Partial
Cycle storage location
main car park, station front near short stay car park and cash machines
Car park
Yes

Station Car Park - 515 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Accredited with Park Mark Safer Parking Award Main Car Park - Pay & Display 490 spaces inc 3 Parent & Toddler.   Due to the work Network Rail are carrying out at the front of the station, disabled parking spaces are currently available in the station's main car park on Fox Street.  (Designated spaces are marked out along the track side fence).  This work is expected to last for 10 months, starting October 2011.  Normal parking fees apply to all customers including Blue Badge Holders.  There is a signposted pedestrian route to the front of the station via Station St and London Road.  Customers wishing to pick up/drop off at the station are able to do this in the main (Fox Street) car park.



East Midlands Trains (Operator)

08457 125 678 (primary)

Charges: £6.50(After 10:00 Mon-Fri, all day Sat and Sun) off peak, £12.50 daily, £2 Evening fare (Valid from 1800 until 0230) £25.00 per weekend (Friday to Monday inclusive) £50.00 weekly, £196.40 monthly, £529.00 three-monthly, n/a six-monthly, £1,372.30 annually

Taxi rank
Yes

station front

Rail replacement

Coaches leave from the Station front

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:20-22:30
Saturday 05:20-22:30
Sunday 07:15-22:30
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Booking hall

Penalty fares

Penalty Fares apply to journeys from Leicester station when travelling with:

East Midlands Trains

Penalty Fares do not apply if travelling with:

Cross Country

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No
Accessible toilets
Yes

Radar key available from duty manager situated nth end of Platform 3/4

Step free access coverage
Whole station

Via main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines.  To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

Impaired mobility set down
Yes

Please note that due to refurbishment work by Network Rail, the front of Leicester station has been closed to all vehicles except taxis.  This work will run from October 2011 and is expected to take 10 months.  Customers are advised to allow additional time to catch their trains, to accommodate the alternative arrangements that have been made.  There are 2 marshalls available to assist at the front of the station.

Due to this work, disabled parking spaces are currently available in the station's main car park on Fox Street.  (Designated spaces are marked out along the track side fence).  This work is expected to last for 10 months, starting October 2011.  Normal parking fees apply to all customers including Blue Badge Holders.  There is a signposted pedestrian route to the front of the station via Station St and London Road.

Disabled parking
Yes Parking is chargeable for all vehicles
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 06:00-22:00
Saturday 06:00-22:00
Sunday 06:00-22:00
Left luggage
No
Lost property
No

East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Leicester

View larger version
Stations made easy
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