Station Facilities: Liverpool Lime Street (LIV)
Managed by Network Rail
Network Rail, 1st Floor Barrier Line Building, Liverpool Lime Street station,
L1 1JD
Last changed: 16:43 on 18 Nov 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Saturday 03:30-00:45 Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours |
| TrainTracker Phone Number | 0871 200 49 58 |
| TrainTrackerText | Text dep LIV to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours Monday-Friday 05:00-23:35 Saturday 05:00-23:35 Sunday 07:15-23:05 |
| Staffing - Note |
Low level is staffed at: Monday to Saturday: 05:23-00:13 Sunday: 07:43-00:13 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Arrival screens Announcements |
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 05:30-23:30 Sunday 07:15-23:05 Monday-Friday 05:00-23:35 Saturday 05:00-23:35 | ||||||||
| Ticket Office - Note |
This is located on the station concourse. Train service enquiries can also be obtained by contacting the National Rail enquiry service on 08457 48 49 50. Operated by Northern Staff
| ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | No | ||||||||
| Telesales - Note |
| ||||||||
| Oyster PrePay | No | ||||||||
| Travelcard - Note |
|
||||||||
| Penalty Fares |
Penalty Fares apply to journeys from Liverpool Lime Street station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 07:00-23:30 |
| Customer Service - Note |
Please see a member of staff or go to the Network Rail Station Reception on Platform 1; further to that you can contact Network Rail on 08457 11 41 41. |
| Left Luggage | Monday-Friday 07:00-21:00 Saturday 07:00-23:00 Sunday 08:00-23:00 |
| Left Luggage - Note |
The telephone number is 0151 707 8594. |
| Lost Property | Yes |
| Lost Property - Note |
Please see Left Luggage. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge - Opening Hours | Monday-Friday 06:00-20:00 Saturday 06:00-18:00 Sunday 08:00-18:00 |
| First Class Lounge - Note |
Located Between platforms 7 and 8. |
| Seating Area - Opening Hours | Monday-Sunday 03:30-00:30 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Seating Area - Note |
Available on the station concourses and platforms. |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys - Opening Hours | Monday-Sunday 03:30-00:30 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Refreshment Facilities - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Toilets | Yes |
| Baby Changing - Opening Hours | Monday-Sunday 03:30-00:30 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| WiFi - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Tourist Information Office - Opening Hors | Monday-Sunday 07:00-19:00 |
| Tourist Information Office - Note |
Liverpool Lime Street station Travel Centre can provide tourist with some information regarding Liverpool but for the most informative suggestions the Tourism Information Centre on Williamson Street in Liverpool City centre is a 10 minute walk away from the station |
| ATM Machine - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Bureau de Change | No |
| Shops - Opening Hours | Monday-Sunday 07:00-21:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Customer Help Points | No |
| Staff Help | Monday-Sunday 06:00-23:30 Monday-Friday 05:00-23:35 Saturday 05:00-23:35 Sunday 07:15-23:05 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
staff assistance is available. |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
staff assistance is available |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | To be confirmed by station operator |
| Accessible Taxis - Note |
Accessible taxis at Liverpool Lime Street station can be provided by Liverpool City Black Cabs which are located at Lord Nelson Street. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number. |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
The National Key (RADAR) toilet is located next to the Co located toilets at Lord Nelson Street entrance. |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note |
Assistance is available to and from platforms and set down point is located in the Short Stay Car Park on Skelhorne Street. |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
Accessible car parks at Liverpool Lime Street station are located at Skelhorne Street and Lord Nelson Street. |
| Wheelchairs | Monday-Sunday 03:30-00:30 |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||
| Cycle Storage | 200 | ||||||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||
| Car Park: |
| ||||||||||||
| Taxi Rank | Yes | ||||||||||||
| Taxi Rank - Hours | Monday-Sunday 03:30-00:30 | ||||||||||||
| Taxi Rank - Note |
There are 2 taxi ranks at Liverpool Lime Street station. They are located at Skelhorne Street and Lord Nelson Street. | ||||||||||||
| Bus Services | Yes | ||||||||||||
| Bus Services - Note |
'Arriva' and ‘Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside Liverpools main bus station (on Roe Street) is about 4 minutes walk from Lime Street station. Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
| ||||||||||||
| Metro Services | No | ||||||||||||
| Airport | Yes | ||||||||||||
| Airport - Note |
Liverpool John Lennon Airport: 'Arriva' operate a daily, frequent airport shuttle service 500 from bus stops on Skelhorne Street (near Lime Street station) direct to the airport terminal. For times: www.arrivabus.co.uk
| ||||||||||||
| Port | Yes | ||||||||||||
| Port - Note |
This can be reached by using the Merseyrail from Liverpool Lime Street station. | ||||||||||||
| Car Hire | No | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |