Longbridge (LOB)
Managed by London Midland
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Longbridge
Getting to and from the station
- Car Park
No- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Rubery 0121 608 1919
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:30 - 15:00
None
- Location
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A Ticket Vending Machine is located in the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is available in the Booking Hall.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On both platforms
- Customer Services
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We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Longbridge is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from: Public service bus stop to the left of the station entrance.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
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A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0924260
- Staff help available
- Yes
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Please note that staff help is only available when the ticket office is open.
To ensure that we provide you with the best service possible, we advise customers who require assistance to pre-book. We recommend booking 24 hours in advance (you can book further in advance if you wish). We will always aim to assist customer whether you have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Ramp (105m long) access to platform 2 (trains to Redditch). Lift to platform 1. Also 36 steps down to platform 1.
- Wheelchairs available
- No
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