Ludlow (LUD)
Ludlow station, Station Drive, Ludlow, Shropshire, SY8 2PQ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:45 - 16:45
- Opening Hours,Saturday: 06:45 - 12:45
- Opening Hours,Sunday: Unavailable
The ticket office is operated by a third party ticketing agent.
Location
The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
No
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:45 - 16:45
- Waiting rooms,Saturday: 06:45 - 12:45
- Waiting rooms,Sunday: Unavailable
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Set down and pick up in the station car park, adjacent to the station building.
Accessible spaces
4 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:45 - 16:45
- Waiting Rooms,Saturday: 06:45 - 12:45
- Waiting Rooms,Sunday: Unavailable
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
36 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Impaired mobility set down/pick up points available
Available
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
Yes
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Refreshment Facilities
Available
Public Telephones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the station front.
There are no cycle hire facilities at this station.
