Stations & Destinations

Station Facilities: Liverpool James Street (LVJ)

James Street
Liverpool
Merseyside

L2 7PQ

Last changed: 11:45 on 10 Aug 2009

Service	Details
Opening Hours	Monday-Saturday 05:37-00:17 Sunday 07:39-00:17 Monday-Friday 05:37-00:17 Saturday 05:37-00:17
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep LVJ to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Saturday 05:37-00:17 Sunday 07:39-00:17 Monday-Friday 05:37-00:17 Saturday 05:37-00:17
CCTV	Yes

Service	Details
Staffed Information Point	Yes

Service	Details
Ticket Office	Monday-Saturday 05:37-00:17 Sunday 07:39-00:17 Monday-Friday 05:37-00:17 Saturday 05:37-00:17
Self Service Ticket Machines	No
Collection of Pre-purchased Tickets	No
Telesales	No
Oyster PrePay	No
Travelcard Area	James Street is part of the MerseyTravel Passenger Transport Executive.
Travelcard - Note	None
Penalty Fares	Penalty Fares apply to journeys from Liverpool James Street station when travelling with: Merseyrail

Service	Details
Customer Service	Monday-Friday 09:00-17:00
Customer Service - Primary Phone Number	0151 702 2071
Customer Service - Fax Number	0151 702 3074
Customer Service - Address	9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Customer Service - Email Address	comment@merseyrail.org
Left Luggage	No
Lost Property	Monday-Friday 08:00-13:15, 15:00-18:00
Lost Property - Primary Phone Number	0151 702 2951
Lost Property - Note	Located at Liverpool James Street Station (Water Street entrance) 0151 702 2951 or e-mail lostproperty@merseyrail.org
British Transport Police - Phone Number	0800 40 50 40

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	None
Waiting Rooms - Note	no
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	Yes
Baby Changing	Yes
Showers	No
Pay Phone	No
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Liverpool James Street station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	Yes
Bureau de Change	No
Shops	Yes

Service	Details
Helpline	Monday-Friday 09:00-17:00
Helpline - Primary Phone Number	0151 702 2071
Helpline - Alternate Phone Number	0151 702 2704
Helpline - Fax Number	0151 702 2413
Helpline - Minicom/Textphone (For customers with hearing impairments)	0151 702 2071
Helpline - Address	The Customer Relations Office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF
Helpline - Note	Disabled Persons Protection Policy available from the Customer Relations.
Customer Help Points	Yes
Staff Help	Monday-Friday 05:37-00:17 Saturday 05:37-00:17 Sunday 07:39-00:17
Accessible Ticket Machines	No
Accessible Ticket Office Counter	Yes
Accessible Ticket Office Counter - Note
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Taxis - Note	taxi rank outside the station which is serviced by accessible 'black' cabs.
Accessible Public Telephones	No
National Key Toilets	Yes
Step Free Access Coverage	Whole station
Step Free Access Coverage - Note	Ticket office is step free via James Street only. Some narrow lifts with openings of 800mm only.
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Service	Details
Minimum Connection Time (mins)	5
Cycle Storage Availability	No
Location for Rail Replacement Services	James Street Station, James Street, Liverpool
Taxi Rank	No
Bus Services	No
Metro Services	No
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline