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Liverpool James Street (LVJ)

Liverpool James Street station, James Street, Liverpool, Merseyside, L2 7PQ

The escalators are out of order on platform 1 at James Street station.

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Merseyrail

Ticket Office

Opening Hours

Available

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:25 - 00:17
  • Information Services Opening Times,Sunday: 07:39 - 00:17

Staff Help Available

  • Staff Help Available,Monday to Saturday: 05:25 - 00:17
  • Staff Help Available,Sunday: 07:39 - 00:17

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform”The Ticket Office is step free via James Street only and platforms can be accessed via lifts

Ticket barriers and gates

Available

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Available

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 05:25 - 00:17
  • Staff help available,Sunday: 07:39 - 00:17
Customer Help Points

Yes

Helpline
  • Helpline,Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Accessible Toilets

Unavailable

Baby Changing

Available

Female toilets

Waiting Rooms

Unavailable

Seating Area

Available

ATM

Available

Refreshment Facilities

Available

Café Food vending machine

Shops

Available

News agent

Public Telephones

No

Public Wi-Fi

Available

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

0 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands

Location

N/A

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

Maps

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