Maidenhead (MAI)

Managed by First Great Western

 
Station Approach
Maidenhead
Windsor and Maidenhead
SL6 1EW
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes

    Situated on the platforms.
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Maidenhead station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Maidenhead

Stations made easy

Route planning around the station including maps and platforms

Show [MAI] route

 

Transport links

Connection time
3 minutes (minimum)
Cycle storage
Yes

100 cycle spaces in dedicated building ticket office. 50 secure spaces in locked area under arches at southern end of subway. Both areas covered by CCTV.Please note cycles can be carried on our trains free of charge.

Sheltered cycle storage
Partial
Cycle storage location
Shoppenhangers Lane, front of Station and side of station
Car park
Yes

Station Car Park - 384 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Three separate car parks in Station Forecourt, Shoppenhangers Rd (south of railway) and Silco Drive (north of railway)



APCOA Parking (UK) Limited (Operator)

0845 165 2030 (primary)
Taxi rank
Yes

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Rail replacement

Station forecourt

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:00-21:00
Saturday 06:45-21:00
Sunday 07:00-21:00
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes Situated by the ticket office.
At main entrance
Penalty fares
Penalty Fares apply to journeys from Maidenhead station when travelling with:
  • First Great Western

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 06:00-21:00
Saturday 06:45-21:00
Sunday 07:00-21:00
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Accessible taxis are available. Please request staff assistance.

Accessible public telephones
No
Accessible toilets
Yes

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:

Step free access coverage
Whole station

Level access from highway to ticket office. Lifts and stairs available to all operational platforms from subway.

Impaired mobility set down
Yes

Set- Down / Pick up Points are available at the station entrance.Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.

Disabled parking
Yes
Accessible car park equipment
No

Parking is free for valid blue badge holders

Wheelchairs
No
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
Left luggage
No
Lost property
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day)
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:00-21:00
Saturday 06:45-21:00
Sunday 07:00-21:00

See Booking hours

Station map

Station plan

Large station plan for Maidenhead

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Stations made easy
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