Maidenhead (MAI)

Managed by First Great Western 

 
Station Approach
Maidenhead
Windsor and Maidenhead
SL6 1EW
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Maidenhead

Stations made easy

Route planning around the station including maps and platforms

Show [MAI] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
APCOA Parking (UK) Limited
Phone number
0845 165 2030
Address
-
-
Web address
http://www.apcoa.co.uk
Note

Three separate car parks in Station Forecourt, Shoppenhangers Rd (south of railway) and Silco Drive (north of railway).

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
384
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

Parking is free for valid blue badge holders

Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands,Wheel Racks
Sheltered cycle storage
Yes
Cycle storage location
Shoppenhangers Lane, front of Station and side of station
Cycle storage spaces
158

100 cycle spaces in dedicated building ticket office. 50 secure spaces in locked area under arches at southern end of subway. Both areas covered by CCTV.Please note cycles can be carried on our trains free of charge.

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Accessible taxis

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down / pick up points available
Yes

Set- Down / Pick up Points are available at the station entrance.Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.

Airport

Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 21:00
Saturday 06:45 - 21:00
Sunday 07:00 - 21:00

Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00

Location
At main entrance
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for First Great Western 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 21:00
Saturday 06:45 - 21:00
Sunday 07:00 - 21:00
 
Customer help points
Yes
Lost Property
Yes
Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
Monday - Sunday 07:00 - 22:00
03457 000 125
Customer Services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station forecourt

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access from highway to ticket office. Lifts and stairs available to all operational platforms from subway.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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