Manchester Victoria (MCV)
Managed by Northern Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note yes
Women-only waiting room Yes -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Manchester Victoria
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:30-22:00
Saturday 06:30-22:00
Sunday 08:00-22:15
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Concourse
- Penalty fares
-
Penalty Fares do not apply when travelling from Manchester Victoria station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
Accepts Cash & Cards
- Accessible ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
No
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
spare key in Duty Manager's office
- Step free access coverage
Whole station
Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. Lifts open for all services.
- Impaired mobility set down
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 09:00-17:00
Weekend 11:00-15:00 - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 24 hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [MCV] route