Manchester Victoria (MCV)
Managed by Northern Rail
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note yes
Women-Only Waiting Room Yes -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Manchester Victoria
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- To be confirmed by station operator
- Cycle storage location
- on platform and approach
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 06:30-22:00
- Sunday 08:00-22:15
- Self-service machines
- No
- Oyster PrePay
- No
- Penalty fares
Penalty Fares do not apply when travelling from Manchester Victoria station.
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
-
No
Quickfare accepts notes and coins. Some wheelchair users may not reach note/coin slots or some buttons.
- Accessible ticket office counter
- No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
- No
- Ramp for train access
- Yes
- Accessible taxis
- No
- Accessible public telephones
- No
- National key toilets
- Yes
spare key in Duty Manager's office
- Step free access coverage
- Whole station
Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. Lifts open for all services.
- Impaired mobility set down
-
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Saturday 08:00-20:00
- Sunday 09:00-17:00
- Holidays: Boxing Day, Christmas Day Closed
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 09:00-17:00
- Weekend 11:00-15:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Sunday 24 hours
