Last updated:Today at 16:57
Train companies affected:National Rail
Last updated:Today at 16:12
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Manchester Victoria station, Station Approach, Todd Street, Manchester, Greater Manchester, M3 1WY
Yes
Available
Accepts Cash & Cards
Located near the ticket office.
Unavailable
.
Yes
Yes
Yes
More information at www.northernrailway.co.uk/smart
Yes
Information available 0700 - 2300 through the customer experience centre 0800 200 6060
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
No
Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.
08002006060
Unavailable
Open 0700-2200 7 days per week
Unavailable
Yes
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
For guided wayfinding at this station, please download the Goodmaps App from the app store or click on https://studio.prod.goodmaps.io/public-viewer?buildingId=d85f4528-6045-4f21-a0a7-b4de035479c6&apiRegion=UK
To find our more about travelling around this station, please see the 360 map click here
Available
Available
Accepts Cash & Cards
Located near the ticket office.
Unavailable
.
Yes
Available
Unavailable
April 2024, Toilets are currently out of service due to refurbishment
Available
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
Available
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
There are automatic wide aisle gates that are less than 0.9 metres wide
Available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
There is space for up to 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
No
Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Available
Accessible toilet is accessed using a radar key or via the remote access system
Unavailable
April 2024, Toilets are currently out of service due to refurbishment
Available
Accessed using a radar key or via remote access.
Inside the accessible toilet
Available
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
Available
Available
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
No
Available
38 spaces
38 cycle stands on platform and approach
Stands & Racks
Next to lifts by platform 3
Yes
Yes
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
Not available at this station.
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop
What3words - fast.unit.foster
Taxi rank outside of station
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.
For details: www.metrolink.co.uk
Not available at this station.