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Station Facilities: Manchester Victoria (MCV)
Managed by Northern Rail
Station Approach Todd Street MANCHESTER Greater Manchester
M3 1PB
Last changed: 18:33 on 3 Jul 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep MCV to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 06:30-22:00 Sunday 08:00-22:15 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Customer Service - Note | contact Customer Relations |
| Left Luggage | No |
| Lost Property | No |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | |
| Waiting Rooms - Note |
yes |
| Women-Only Waiting Room | Yes |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | Quickfare accepts notes and coins. Some wheelchair users may not reach note/coin slots or some buttons. |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note | spare key in Duty Manager's office |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. |
| Imparied Mobility Set Down | No |
| Imparied Mobility Set Down - Note | No designated area is provided. The station front may be used for set down purposes. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||
| Cycle Storage Availability | Yes | ||||
| Cycle Storage | 38 | ||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||
| Cycle Storage CCTV | No | ||||
| Cycle Storage Location | on platform and approach | ||||
| Car Park: |
| ||||
| Location for Rail Replacement Services | Replacement transport will pick up/drop off at the bus stop on the station front. | ||||
| Taxi Rank | Yes | ||||
| Taxi Rank - Note | www.traintaxi..co.uk | ||||
| Bus Services | Yes | ||||
| Bus Services - Note | Free Metro shuttle bus link from station front serving Manchester City centre including Oxford Road Station. Other bus services from station front.On Victoria Station Approach to many destinations. Busline 0871 200 2233 | ||||
| Metro Services | Yes | ||||
| Metro Services - Note | There is a Metrolink interchange at this station. with level access from the station foyer. GMPTE 0161 228 7811 | ||||
| Car Hire | No | ||||
| Cycle Hire | No | ||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
