Maidstone East (MDE)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note one on each platform Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Maidstone East station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Maidstone East
Ticket buying and collection
- Ticket office opening
Monday-Saturday 06:00-20:00
Sunday 07:45-20:00
Monday-Friday 06:00-20:00
Saturday 06:00-20:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On way in to access trains- Penalty fares
-
Penalty Fares apply to journeys from Maidstone East station when travelling with:- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 05:45-01:00
Saturday 06:00-20:00
Sunday 06:00-20:00
- Accessible ticket machines
Yes
platform 1
- Accessible ticket office counter
Monday-Friday 06:00-20:00
Saturday 06:00-20:00
Sunday 07:45-20:00
- Induction loop
No
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Platform 1 step free, Platform 2/3 accessed by road bridge. Ticket Office not step free, car park step free.
- Impaired mobility set down
No
- Disabled parking
Yes
- 6 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours - Left luggage
-
No
- Lost property
-
Yes
Phone customer services 0845 000 2222 to reclaim lost property - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 05:45-01:00
Sunday 06:00-20:00
Monday-Friday 05:45-01:00
Saturday 06:00-20:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [MDE] route