Maidstone West (MDW)

Managed by Southeastern

 
Station Approach
The Broadway
MAIDSTONE
Kent
ME16 8RJ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Note On platform
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No
    Notes

    Euros and travellers cheques are accepted at the ticket office

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Maidstone West station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Maidstone West

Stations made easy

Route planning around the station including maps and platforms

Show [MDW] route

 

Transport links

Connection time
4 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Cycle storage location
Platform 2
Car park
Yes

Station Car Park - 74 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
At weekends and on public holidays prices may differ, check payment machines or on-station information for prices

Meteor Parking Ltd (Operator)

0845 603 6197 (primary)
queries@southeasternparking.c...

Charges: £5.00 peak, £4.50 off peak, £5.00 daily, £22.50 weekly, £85.50 monthly, £255.00 three-monthly, £508.50 six-monthly, £887.50 annually

Taxi rank
Yes

in approach road

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:15-12:50
Saturday 06:15-12:50
Sunday Closed
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes
On way in to access trains
Penalty fares
Penalty Fares apply to journeys from Maidstone West station when travelling with:
  • Southeastern

Accessibility and mobility access

Customer help points
Yes Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 05:00-23:00
Saturday 06:00-23:00
Sunday 07:00-23:00
Accessible ticket machines
Yes booking hall
Accessible ticket office counter
Monday-Friday 06:15-12:50 Saturday 06:15-12:50 Sunday Closed
Induction loop
No
Ramp for train access
Yes - Please seek assistance from staff
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Partial station Platform 2 step free, barrow crossing to platform 1. Ticket Office not step free, car park step free.
Impaired mobility set down
Yes
Disabled parking
Yes - 2 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Left luggage
No
Lost property
Yes
Phone customer services 0845 000 2222 to reclaim lost property
British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Saturday 05:00-23:00
Sunday 07:00-23:00
Monday-Friday 05:00-23:00
Saturday 06:00-23:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
CCTV
Within station
Car park

Station map

Station plan

Large station plan for Maidstone West

View larger version
Stations made easy
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