Merthyr Tydfil (MER)
Merthyr Tydfil station, Tramroad Side, Merthyr Tydfil, Merthyr, CF47 0AG
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:15 - 15:50
- Opening Hours,Saturday: 08:15 - 16:50
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 07:15 - 15:50
- Information Services Opening Times,Saturday: 08:15 - 16:50
- Information Services Opening Times,Sunday: Unavailable
Outside of Ticket Office hours, information can be obtained from the Help Point.
Staff Help Available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Ticket office for advice only.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Step free access to the platform from the car park.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 07:15 - 15:50
- Waiting rooms,Saturday: 08:15 - 16:50
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are seating and/or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is uncovered seating/waiting
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Minimum seating provision
This drop-off and/pick-up point has seating with backrests and armrests on both sides
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Ticket office for advice only.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 07:15 - 15:50
- Waiting Rooms,Saturday: 08:15 - 16:50
Seating Area
Available
Operator
Transport for Wales
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
Spaces
34 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Available
Shops and refreshment facilities are located close to the station in Merthyr Town Centre.
Public Telephones
No
Post Boxes
Available
There are Inpost Lockers available at this Station. Location: Next to the Ticket Office
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.
Sheltered
Yes
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance.
The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey.
Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
