Station Facilities: Milton Keynes Central (MKC)
Managed by London Midland
302 Eldergate Milton Keynes Central Milton Keynes Buckinghamshire
MK9 1LA
Last changed: 13:05 on 29 Sep 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 04:45-22:00 Saturday 06:00-22:00 Sunday 06:45-21:30 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep MKC to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 04:45-22:00 Saturday 06:00-22:00 Sunday 06:45-21:30 |
| Staffing - Note |
Security operate the station between 2359-0600 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Announcements |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 04:45-22:00 Saturday 06:00-22:00 Sunday 06:45-21:30 | ||||||||
| Ticket Office - Note |
Also a Travel Centre | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 | ||||||||
| Telesales - Primary Phone Number | 08705 125 240 | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares |
Penalty Fares apply to journeys from Milton Keynes Central station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00 |
| Customer Service - Primary Phone Number | 0121 634 2040 |
| Customer Service - Address | London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB |
| Customer Service - Email Address | comments@londonmidland.com |
| Customer Service - Note |
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
| Left Luggage | No |
| Lost Property | No |
| Lost Property - Note |
Enquiries regarding lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| Station Facilities Note |
Lifts are available to get to/from platforms |
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Room - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Waiting Rooms - Note |
waiting room on each platform plus seating room in booking office area |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Milton Keynes Central station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Primary Phone Number | 0800 0924260 |
| Helpline - Fax Number | 0121 654 1234 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 0845 707 8051 |
| Helpline - Address | London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB |
| Helpline - Email Address | comments@londonmidland.com |
| Helpline - Note |
Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website. |
| Customer Help Points | No |
| Staff Help | Monday-Friday 04:45-22:00 Saturday 06:00-22:00 Sunday 06:45-21:30 |
| Accessible Ticket Machines | To be confirmed by station operator |
| Accessible Ticket Machines - Note |
Wheelchair customers can reach coin, note and card slots on S&B machines |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Booking clerk would go out side and serve the customer |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Some are accessible by wheel chair users |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
Situated on the concourse and at the front of the station outside the main entrance |
| Nearest Stations With More Facilities |
This station has step free access to all platforms |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Platform 3 |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
Accessible parking bays. |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 18 |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces. |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||||
| Cycle Storage | 200 | ||||||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||||||
| Cycle Storage CCTV | No | ||||||||||||||
| Cycle Storage Location | Front of station | ||||||||||||||
| Car Park: Station Car Park |
| ||||||||||||||
| Location for Rail Replacement Services |
In the event of engineering the bus/coach will collect from: Outside the station front | ||||||||||||||
| Taxi Rank | Yes | ||||||||||||||
| Taxi Rank - Note |
Taxi's can be obtained outside the front of the station. www.traintaxi.co.uk | ||||||||||||||
| Bus Services | Yes | ||||||||||||||
| Bus Services - Note |
'MK Metro' operate a network of daily, frequent bus routes around the Milton Keynes and also to nearby villages. For route maps and timetables: www.mkmetro.co.uk Buy a Milton Keynes PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info Longer distance services: Frequent, daily, 'Stagecoach express X5' departs from the front of the station to Buckingham, Bicester & Oxford in the west and Bedford, St Neots and Cambridge in the east. For times: www.stagecoachx5.com Hourly, daily, 'Virgin Trains express coach' departs from the front of the station direct to Luton town & Luton Airport. | ||||||||||||||
| Metro Services | No | ||||||||||||||
| Airport | Yes | ||||||||||||||
| Airport - Note |
Luton Airport: 'Virgin Trains express coach' departs daily, each hour from the forecourt of Milton Keynes Central station direct to Luton town & Luton Airport terminal. For details: www.virgintrains.co.uk
| ||||||||||||||
| Car Hire | No | ||||||||||||||
| Cycle Hire | No | ||||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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