Last updated:Yesterday at 23:54
Train companies affected:Thameslink
Last updated:Yesterday at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Neston (NES)
Neston station, Ladies Walk, Neston, Cheshire, CH64 9SR
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
No
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access via a ramp with handrails to Platform 1 (to Bidston).
Step free access via a ramp with handrails to Platform 2 (to Wrexham) from the Raby Road entrance.
Access between both platforms is via a subway with steps or a detour via Raby Road.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
No
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Station car park for access to Platform 2, Aldi car park for access to Platform 1.
Accessible spaces
Neston Car Park 1
1 spaces
Neston Car Park 2
0 spaces
Accessible car park equipment
Neston Car Park 1
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Station Car Park
Operator
Transport for Wales
- 03333211202
- -Raby Road
- - Neston
- CH64 9UY
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
8 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Station car park for access to Platform 2, Aldi car park for access to Platform 1.
Car park CCTV
No
Parking charges
Parking is free
Station car park
Operator
Transport for Wales / Aldi
- 03333211202
- Ladies Walk
- Liverpool Rd
- Neston
- CH64 3RG
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
33 spaces
Accessible spaces
0 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Available
Station car park for access to Platform 2, Aldi car park for access to Platform 1.
Car park CCTV
No
Parking charges
Parking is free
ATM
Unavailable
Refreshment Facilities
Unavailable
Shops
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Post Boxes
Unavailable
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
5 stands providing space for up to 10 bicycles are located by the entrance to the northbound (Bidston direction) platform. 3 of these stands are under a shelter.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is a local bus stop on Ladies Walk near the Aldi car park.
There are no cycle hire facilities at this station.
