Northfleet (NFL)

Northfleet station
Station Road
Northfleet
Kent
DA11 9DY

Station facilities

Station seating facilities	in booking hall only available when staff are present

Route planning around the station including maps and platforms

Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Accessible taxis: Accessible taxis are available to book
Impaired mobility set down / pick up points available: Yes

Ticket Office: Yes
Opening hours: Monday - Friday 06:10 - 10:10
Saturday Closed
Sunday Closed

This station is not continuously staffed please see staffing times for details of when staff are available.
Location: On way in to access trains
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: station forecourt
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No
Penalty fares: Penalty fares apply for Southeastern

Information available from staff: Yes - from help point
Information services - opening times: Monday - Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.
Passenger Information Systems: Departure screens, Announcements, Arrival screens
Customer help points: Yes; On platform
Lost Property: Yes; Southeastern Customer Services; 0345 322 7021
Customer Services: 0345 322 7021
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Outside of The Hive public house

ATM Machine: No
Toilets: No
Waiting Rooms: Yes
Waiting rooms location: in booking hall only available when staff are present
Waiting rooms opening hours: Only available when staff present

Helpline Contact: 0345 322 7021 or Textphone 0800 783 4548
Staff help available: Yes; This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Staff help available opening times: Monday - Friday 06:10 - 10:10
Saturday Closed
Sunday Closed
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Step free access to platform 2 for services away from London from main entrance. Stepped access only to platform 1 for services towards London via subway. No step free interchange between platforms.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Gravesend;