Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note waiting room on both platforms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Northampton
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
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Long stay car park and blue badge parking bays area.
- Car park
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Yes
Station Car Park - 813 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Car park is usually full by 10:00 Mon- Fri. There are 692 spaces. 15 Disabled spaces are provided and are located at the back of the station. Manned 06-00 - 18-00 M-F.
Payment by mobile phone (via a credit or debit card) is available at this station car park by calling 08451 228008 and using the location code 1006. More information is available at www.meteorphoneparking.com.
Scratchcards can be purchased at www.londonmidlandparking.com as follows: £68.40 for 10, £136.80 for 20, £205.20 for 30.
Meteor Parking Ltd (Operator)
0870 060 4416 (primary)
comments@londonmidlandparking...
Charges: £5.50 daily rate (valid from 10am), £10.00 weekend rate (valid from 10am Friday till 4am Monday) off peak, £8.00 (Saturday/Sunday/Bank Holiday £5.00) daily, £31.00 weekly, £120.00 monthly, £242.00 three-monthly, £815.00 annually
- Taxi rank
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Yes
Taxis can be obtained outside the front of the station. www.traintaxi.co.uk
- Rail replacement
-
In the event of engineering the bus/coach will collect from: Car park at side of station
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:00-21:00
Saturday 06:00-21:00
Sunday 06:45-20:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Ticket Vending Machines are located in the Booking Hall.
- Penalty fares
-
Penalty Fares apply to journeys from Northampton station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Saturday 05:15-00:00
Sunday 06:45-23:59
- Accessible ticket machines
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Yes
- Accessible ticket office counter
-
No
Booking clerk would go out side and serve the customer
- Induction loop
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Yes
- Ramp for train access
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Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
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Yes
- Accessible public telephones
-
Yes
In booking hall One on Platform one Not within reach of wheelchair users
- Accessible toilets
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Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
- Whole station
Level access to Booking Hall and to Platforms 1, 4 and 5. From platform 1, 31 steps up to footbridge (also lift) then 31 steps down to platforms 2 and 3 (also lift). Automatic gateline with manually operated side gate. Locked gate leading from platforms 1, 4, 5 direct to accessible parking bays via ramp. Booking Hall has automatic doors. Accessible waiting room with low-level push-button doors and information counter on plaform 1. "Disabled assistance call point" on platforms 2/3.
- Impaired mobility set down
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Yes
4 x 20 minute parking bays outside front of station
- Disabled parking
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Yes
- 13 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
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No
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Wheelchairs
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Yes
- Ticket gates
- No
General services information
- Customer service
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Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
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No
- Lost property
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No
Enquiries regarding lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 05:15-00:00
Saturday 05:15-00:00
Sunday 06:45-23:59These times relate to the Customer Information Point.
Station map
- Station plan
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