Station Facilities: Nottingham (NOT)
Managed by East Midlands Trains
Carrington Street Nottingham
NG2 3AQ
Last changed: 14:48 on 25 Sep 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 68 |
| TrainTrackerText | Text dep NOT to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Staffing - Note |
from 2300 to 0500 only a supervisor is on duty. |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 07:00-22:00 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 | ||||||
| Telesales - Primary Phone Number | 08457 125 678 | ||||||
| Telesales - Minicom/Textphone (For customers with hearing impairments) | 08457 078 051 | ||||||
| Telesales - Web Address | www.eastmidlandstrains.co.uk | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Nottingham station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Customer Service - Primary Phone Number | 08457 125 678 |
| Customer Service - Minicom/Textphone (For customers with hearing impairments) | 08457 078 051 |
| Customer Service - Email Address | getintouch@eastmidlandstrains.co.uk |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Primary Phone Number | 0115 957 6525 |
| Lost Property - Note | East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge - Opening Hours | Monday-Friday 06:00-13:00 |
| First Class Lounge - Note |
Located Between Platform 4/5 Tickets Accepted All First Class ticket holders with the exception of First Class Advance Facilities All First Class ticket holders with the exception of First Class Advance Refreshments Complimentary tea and coffee & newspapers Wi-Fi Yes Showers No |
| Seating Area | No |
| Waiting Rooms | Available |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Taxi number displayed on useful information poster at station. |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note |
none |
| National Key Toilets | Yes |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 8 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 52 | ||||||
| Cycle Storage Sheltered | Yes | ||||||
| Cycle Storage CCTV | No | ||||||
| Cycle Storage Location | at the front of the station, and under platforms 1 and 4 | ||||||
| Car Park: Station Car Park |
| ||||||
| Location for Rail Replacement Services |
On the station site. | ||||||
| Taxi Rank | Yes | ||||||
| Bus Services | Yes | ||||||
| Bus Services - Note |
Nottingham City Transport operate a network of daily, frequent bus routes around the city. For details: www.nctx.co.uk TrentBarton operate daily, regular bus routes around Nottingham and also into nearby towns and villages. For details: www.trentbarton.co.uk Buy a Nottingham PLUSBUS ticket with your train ticket, for unlimited bus and tram travel around the city. For details: www.plusbus.info
| ||||||
| Metro Services | Yes | ||||||
| Metro Services - Note |
'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net Nottingham PLUSBUS tickets are accepted for travel on the NET tram system. | ||||||
| Airport | Yes | ||||||
| Airport - Note |
East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service. | ||||||
| Car Hire | No | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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