Nottingham (NOT)
Nottingham station, Carrington Street, Nottingham, Nottinghamshire, NG2 3AQ
The escalators are out of order between the station concourse and the tram stop at Nottingham station. This will not affect platform access for EMR train services.
The lifts between platforms 1 and 3 are currently out of order at Nottingham station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:00 - 22:00
- Opening Hours,Saturday: 05:00 - 22:00
- Opening Hours,Sunday: 07:15 - 22:20
Location
Booking hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Collect and top your Smartcard at this location
Information Available
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Available
- Information Services Opening Times,Saturday: Available
- Information Services Opening Times,Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday: Available
- Staff Help Available,Sunday: Available
Passenger Assistance meeting point is located in the main concourse at the ticket gates.
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 22:00
- Waiting rooms,Saturday: 06:00 - 22:00
- Waiting rooms,Sunday: 08:00 - 21:00
There is an Assisted Travel Lounge located at the front of the train station, once you pass through the barriers. Heated waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
Seating area
Available
Induction loop pay phones
Available
none
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Taxi number displayed on useful information poster at station.
Impaired mobility set down/pick-up point available
Available
Accessible spaces
45 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday: Available
- Staff help available,Sunday: Available
Passenger Assistance meeting point is located in the main concourse at the ticket gates.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
Monday to Friday: 06:00 to 20:00
Saturday: 06:00 to 20:00
Sunday: 07:15 to 20:00
Accessible Toilets
Available
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 22:00
- Waiting Rooms,Saturday: 06:00 - 22:00
- Waiting Rooms,Sunday: 08:00 - 21:00
There is an Assisted Travel Lounge located at the front of the train station, once you pass through the barriers. Heated waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
Seating Area
Available
First Class Lounge
Unavailable
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
Sheltered waiting area
There is sheltered waiting
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
957 spaces
Accessible spaces
45 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £9.50
- Rate on Saturday £5.00
- Rate on Sunday £5.00
- Rate per week £29.00
- Rate per month £95.00
- Rate per 3 months £257.00
- Rate per year £950.00
Notes
£3.00 Evening car park fare is available from 1800 until 0230.
ATM
Available
Refreshment Facilities
Available
Cafes and vending machines.
Shops
Available
Public Telephones
No
Accessible Public Telephones
Available
none
Bicycle Storage
Spaces
140 spaces
Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
Type of Storage
Compounds & Stands
Location
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
Information to plan your onward journey is available in a printable format here
'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net
Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.
East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk
Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.
