Norwich (NRW)
Managed by National Express East Anglia
Station facilities
-
Station seating facilities
Note First Class lounge No Seating area Yes Waiting Rooms Available (One) Note Adjacent to platform 5
Women-Only Waiting Room No -
Trolleys
Note Coin-operated trolley
-
Refreshments
Note Coffee shop
Cold drinks vending machine
Food vending machine
Food outlet (Seating available)
Food outlet (Seating unavailable)
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
Note Located on station concourse
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi Yes Note Web Kiosk Yes -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes Note News agent
Mini supermarket
Passport Photo Booth
Norwich
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Cycle storage location
- forecourt
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- National Car Parks Ltd
- Car park operator phone
- 0845 050 7080 (for car park queries only) (primary)
- Car park operator address
- www.ncp.co.uk
- customer.service@ncp.co.uk
- Car park spaces
- 42
- Charges
- £8.70 peak , £7.70 off peak , £34.90 weekly
- Notes
-
Reduced daily parking after 1600 (Monday to Friday) £3.00
Saturday all day £7.50
Sunday all day £7.50
- Car park
- Riverside Multi-storey
- Car park opening
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 200
- Charges
- £8 daily
- Notes
-
£2 daily discount for rail passengers subject to availability (limited spaces and advisable to arrive early for discount)
Ticket buying and collection
- Ticket office opening
- Monday-Friday 04:45-20:45
- Saturday 04:45-20:45
- Sunday 06:45-20:45
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Ticket machines are located in the ticket hall and on the station concourse
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Norwich station when travelling with:
- National Express East Anglia (Only applies on the Norwich to London Liverpool Street route)
Accessibility and mobility access
- Customer help points
- Monday-Sunday 24 hours
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 00:01-23:59
- Saturday 00:01-23:59
- Sunday 00:01-23:59
- Accessible ticket machines
- Yes
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
- No
- National key toilets
- Yes
Accessible (RADAR key) toilet available during opening hours of the station shown above
- Step free access coverage
- Whole station
- Impaired mobility set down
-
Yes
At the main station entrance
- Disabled parking
- Yes 5 spaces
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Monday-Friday 08:00-20:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 08:00-22:00
- Saturday 09:00-18:00
- Sunday 09:00-18:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 00:01-23:59
- Saturday 00:01-23:59
- Sunday 00:01-23:59
- CCTV
- Within station
- Car park
