Northallerton (NTR)

Managed by TransPennine Express 

 
Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting Rooms are available on both platforms during the times that the station is staffed. Outside these hours shelters are available on both platforms. 

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Northallerton

Stations made easy

Route planning around the station including maps and platforms

Show [NTR] route

 

Getting to and from the station

 

Bicycle parking

Stands,Wheel Racks
Storage sheltered
No
Storage location
Within station
Storage spaces
12
Storage CCTV
No
Car Park
Station Car Park
Operator
APCOA on behalf of TransPennine Express
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
131  with 10 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£4.80
Saturday rate
£4.80
Sunday rate
£4.80
Weekly rate
£22.00
Monthly rate
£68.00
3 Monthly rate
£182.00
Annual rate
£545.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

The nearest taxi rank is adjacent to the ticket office.

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 18:30
Sunday 09:00 - 18:30
Location

The ticket office is located by the main car park and not on the station platforms. 

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway. 

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Customer Services

 To speak to a member of our team please call 0345 600 1671 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Outside the Ticket Office. 

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Northallerton station
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location
The National key toilets are located in the Station Building; these toilets are operated by a radar key.
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Waiting Rooms are available on both platforms during the times that the station is staffed. Outside these hours shelters are available on both platforms. 

Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:30 - 18:30
Saturday 05:30 - 18:30
Sunday 09:00 - 18:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Customers requiring assistance to board and alight trains at this station should contact the TransPennine Express Assisted Travel helpline on 0800 107 2149. 

Ramps are available to all Platforms. Note: Ramps to the platforms at this station are steep, and may not be accessible by all wheelchair users. Station staff are unable to provide assistance up and down the ramps to the platforms at this station.

Wheelchairs available
Yes
Wheelchairs available open hours
Sunday 09:30 - 18:30
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 18:30

Station Map

 
Station plan

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Stations made easy
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