Norwood Junction (NWD)

Station Road
South Norwood
SE25 5AG

Station facilities

Station seating facilities

First Class lounge	No
Seating area	Yes
Waiting Rooms	None
Note	Plenty of metal seats under platform roofs on platforms 1-5. Platform 6 - roof with 1 seat underneath.
Women-only waiting room	No

Trolleys

Refreshments

Note	Coffee shop

ATM machine

ATM machine	Yes
Notes	Located outside main entrance
Bureau de change	No

Toilets

Note	Male/female/disabled toilets on platform 1 beyond ticket barriers

Pay phone

Pay phone	Cards and coins

Internet

Public Wi-Fi	No
Note	Find WiFi Hotspots around Norwood Junction station
Web kiosk	No

Post box

Note	Post Office located nearby

Tourist information office

Tourist information office	No

Shops

Shops	No
Note	High street shops

Norwood Junction

Stations made easy

Route planning around the station including maps and platforms

Show [NWD] route

Transport links

Connection time

2 minutes (minimum)

Cycle storage

Yes

Council facility

Sheltered cycle storage

Yes

Cycle storage location

station front

Car park

Yes

Station Car Park - 15 spaces

Charges: Car Parking charges apply every day (including Sundays and Public Holidays)

London Overground (Operator)

08451 272920 (primary)

Charges: £4.00 daily, £18.00 weekly, £70.00 monthly, £572.00 annually

Taxi rank

Information on taxis from this station is available at www.traintaxi.co.uk

Rail replacement

Up from station on A213 High Street.

Bus services

Yes

Information to plan your onward journey is available in a printable format here

Onward travel

Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening

Monday-Friday 05:55-20:20
Saturday 06:20-20:20
Sunday 07:40-19:15

Self-service machines

Yes

Collect from counter

Yes

Collect from machine

Yes

Located in the booking hall

Get Oyster card here

Yes

Top up Oyster pay as you go here

Yes

Use Oyster pay as you go here

Yes

Oyster information

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

London fare zone

Zone 4

Penalty fares

Penalty Fares apply to journeys from Norwood Junction station when travelling with:

London Overground
Southern Railway

Accessibility and mobility access

Customer help points: Yes
Customer assistance window - platforms 4/5.
Staff help: Monday-Friday 05:55-20:20
Saturday 06:20-20:20
Sunday 07:40-19:15
Accessible ticket machines: Yes
Accessible ticket office counter: Yes
Induction loop: Yes
Ramp for train access: Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel
Accessible taxis: Yes
Accessible public telephones: Yes
Nearest stations with more facilities: East Croydon
East Croydon
Accessible toilets: Yes
Step free access coverage: Partial station
Step free access from main entrance to Ticket Office and platform 1 (to London Bridge/Victoria - some trains) only. Subway with steps to all other plaforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon
Impaired mobility set down: No
No dedicated area
Disabled parking: No
Accessible car park equipment: No
No car park
Wheelchairs: No
Ticket gates: Yes

General services information

Customer service

Yes

Left luggage

Lost property

Yes

Call Southern Customer Services 08451 272920 for items left on Southern trains.

Property found on London Overground trains or stations may be held locally for a few days before being sent on to TfL's Lost Property Office, typically arriving between two and seven days after it was lost. For enquiries, please call 0845 330 9882 (0830 - 1600 Mondays to Fridays except Bank Holidays)

If you have left your property at a specific station within the past two days, you can enquire at the station's ticket office, or use the

TfL lost property form

British Transport Police

0800 40 50 40

Staffing

Staffing level: Part-time
Sunday 07:40-19:15
Monday-Friday 05:55-20:20
Saturday 06:20-20:20
CCTV: Within station

Station map

Station plan: View larger version
Stations made easy: Show [NWD] route