Ockendon (OCK)
Managed by c2c
Station facilities
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Station seating facilities
Station seating facilities Platform 1
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Trolleys
-
Refreshments
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ATM machine
-
Toilets
Toilets Platform 1
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Ockendon
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36 with 5 accessible spaces available
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Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £5.20
- Off peak rate
- £2.20
- Weekly rate
- £21.10
- Monthly rate
- £80.40
- 3 Monthly rate
- £233.00
- Annual rate
- £ 804.20
- CCTV Coverage
- Yes
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- No
- Cycle storage location
- Platform 1
- Cycle storage spaces
- 44
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Yes
- Impaired mobility set down / pick up points available
- Yes
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Outside station entrance
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:45 - 20:30
Saturday 07:15 - 16:30
Sunday 08:15 - 15:40
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster top-up only from the self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:45 - 20:30
Saturday 07:15 - 16:30
Sunday 08:15 - 15:40
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
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Monday - Friday 08:00 - 18:00
- 01702 357 699
- Customer Services
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Monday - Friday, 08:00 - 18:00
0345 744 4422 (option 3, followed by option 3)
c2c.customerrelations@nationalexpress.com
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop outside station entrance
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
-
Platform 1
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
-
Platform 1
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platform 1
- Waiting rooms opening hours
-
Monday - Friday 05:45 - 20:30
Saturday 07:15 - 16:30
Sunday 08:15 - 15:40
Accessibility and mobility access
- Helpline Contact
- 01702 357 640
- Helpline opening hours
-
Monday - Friday 08:00 - 18:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step free access is only available from street level to platform 1
Platform 2 is only used for certain trains during peak hours, Monday - Friday
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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