Station Facilities: Oxford (OXF)
Managed by First Great Western
Park End Street Oxford Oxfordshire
OX1 1HS
Last changed: 12:16 on 19 Oct 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep OXF to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours Monday-Friday 05:45-20:00 Saturday 07:30-20:00 Sunday 07:15-20:00 |
| Staffing - Note |
See Booking hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:45-20:00 Saturday 07:30-20:00 Sunday 07:15-20:00 | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Monday-Sunday 07:00-22:00 | ||||||||
| Telesales - Primary Phone Number | 08457 000125 | ||||||||
| Telesales - Fax Number | 0845 600 8363 | ||||||||
| Telesales - Minicom/Textphone (For customers with hearing impairments) | 0800 294 9209 | ||||||||
| Telesales - Web Address | www.firstgreatwestern.co.uk | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares |
Penalty Fares apply to journeys from Oxford station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Sunday 07:00-22:00 |
| Customer Service - Primary Phone Number | 08457 000 125 |
| Customer Service - Fax Number | 0845 600 8363 |
| Customer Service - Minicom/Textphone (For customers with hearing impairments) | 0800 294 9209 |
| Customer Service - Address | First Great Western Freepost SWB40576 Plymouth PL4 6ZZ |
| Customer Service - Web Address | www.firstgreatwestern.co.uk/ContactUs |
| Customer Service - Email Address | fgwfeedback@firstgroup.com |
| Left Luggage | No |
| Lost Property | Monday-Sunday 07:00-22:00 |
| Lost Property - Primary Phone Number | 08457 000 125 |
| Lost Property - Minicom/Textphone (For customers with hearing impairments) | 0800 294 9209 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Seating Area - Note | On all plaftfomrs, waiting room and station main concourse. |
| Waiting Rooms | Available |
| Waiting Rooms - Note | Situated at the station’s main concourse and platform. |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around Oxford station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | Yes |
| Tourist Information Office - Note | Situated at the station’s main concourse. |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | To be confirmed by station operator |
| Helpline - Note |
You can book your assistance, reserve a seat and Pay for your ticket by calling our free assist booking line. Assist booking line Tel 0800 197 1329 Textphone 0800 294 9209 Daily 07:00 to 22:00 |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday Closed Saturday Closed Sunday Closed |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Situated by the ticket office. |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Travel centre may be used by wheelchair users . |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
Accessible Taxis available at this station Please request staff assistance or call our free help line for. |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Radar key available from staff, If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site: |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
At the station entrance. |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Accessible Car Park Equipment - Note |
Parking is free for valid blue badge holders. fully accessible ticket office machine. |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||
| Cycle Storage | 616 | ||||||||||||
| Cycle Storage Sheltered | No | ||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||
| Cycle Storage Location | station approach and rear of Platform 2 | ||||||||||||
| Car Park: Station Car Park |
| ||||||||||||
| Location for Rail Replacement Services |
The bus pick up point is in the short stay car park. | ||||||||||||
| Taxi Rank | Yes | ||||||||||||
| Taxi Rank - Note |
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff. | ||||||||||||
| Bus Services | Yes | ||||||||||||
| Bus Services - Note |
Frequent daily `Oxford Bus` route 5 from rail station forecourt to City centre & Cowley. For bus timetables visit : www.oxfordbus.co.uk Tele: Oxford Bus 01865 785 400.
Buy an Oxford PLUSBUS ticket with your train ticket, for unlimited bus travel around the city, Kennington & Kidlington. For details: www.plusbus.info Destinations from rail station with through-ticketing from rail, include: Abingdon {frequent Oxford Bus route X3}, Witney {frequent Stagecoach route S} | ||||||||||||
| Metro Services | No | ||||||||||||
| Car Hire | No | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
