Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shopBuffet
Coffee kiosk
Public House/Bar
Food outlet (Seating available)Food outlet (Seating unavailable) -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets Accessible toilets: Changing Places facility on Platform 12 -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops News agentFlower stall
Shoe repairer
Wide range of shops
Mini supermarket
Pharmacy
Convenience store
High street shops
Off LicencePassport Photo Booth
London Paddington
Getting to and from the station
- Car Park
Station Car Park- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0845 165 2030
- Address
-
APCOA
Car Park
Paddington Station
W2 1HQ - Note
- Parking charges
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 152
- Accessible spaces
- 5
- Accessible spaces note
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- Yes
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
- Platform 9
- Cycle storage spaces
- 276
- New Cycle Racks installed January 2013
- CCTV Coverage
- Yes
- Onward travel information
-
Yes
- Taxi
-
The taxi deck is now situated above Plat 12 and is accessed via the concourse and platform 12, then by the new escalators and passenger lifts to the upper level for a new covered taxi rank.
- Accessible taxis
- Taxi rank situated outside the station above Platform 12
- Impaired mobility set down / pick up points available
- Yes
- Metro
-
Tube Lines.
- Airport
-
Heathrow Express service from Plat 6/7, Heathrow Connect service from Plat 12.
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office does not have an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for First Great Western
- More information about Penalty fares
- London fare zone
- Zone 1
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Left luggage
- Yes
- Excess Baggage Company
- View Excess Baggage Company website
- 0207 262 0344
- Situated on platform 12
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:00
- View Excess Baggage Company website
- Situated within left luggage
- Customer Services
- Customer services are available at this station
- Ticket gates
- Yes
- Wide access gates available
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- Located on concourse
- First class Lounge
- Yes
- First class Lounge location
-
Located
Platform 1
Tickets Accepted
All First Class
Facilities
The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.
The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.
There is a large screen TVs showing Sky News and also a departures board showing train times.
The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.
Refreshments
Bar offering complimentary refreshments
Wi-Fi
Available
Showers
Available
Concessions for Standard Class sleeper customers
Yes
- First class Lounge opening hours
-
Monday - Friday 05:30 - 23:59
Sunday 16:00 - 23:59
- Internet kiosk available
- Yes
- Internet kiosk opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Main Concourse
- Public Wi-Fi
- Yes
-
Find WiFi Hotspots around London Paddington station
- Refreshment facilities
- Yes
- Coffee shop
Buffet
Coffee kiosk
Public House/Bar
Food outlet (Seating available)
Food outlet (Seating unavailable) - Shops
- Yes
- Type of shops available
- News agent
Flower stall
Shoe repairer
Wide range of shops
Mini supermarket
Pharmacy
Convenience store
High street shops
Off Licence
Passport Photo Booth - Toilets
- Yes
- Toilets Location
- Accessible toilets: Changing Places facility on Platform 12
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Friday 07:00 - 22:00
Saturday 07:00 - 22:00
Sunday 07:00 - 22:00
Accessibility and Mobility access
- Helpline Contact
- 0800 1971329
- Helpline opening hours
- Staff help available
- Yes
- Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: First Great Western – 0800 197 1329 Heathrow Express – 0208 750 6673
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Suitable for disabled passengers. Lifts or Level access to all platforms.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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