Peterborough (PBO)
Managed by East Coast
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note 3, available at all times services are running
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Peterborough
Transport links
- Connection time
- 8 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Cycle storage location
- front left hand side, and front right hand side
- Car park
- Mayors Walk & Main station - (including Spital Bank)
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- East Coast
- Car park spaces
- 1085
- Charges
- £12.50 - 5 to 24 hours (Mon-Fri) Up to 5 hours £6.00 peak , Short Stay (Max 1 hour) £1 per hour , £6 (Sat-Sun) daily , £50 weekly , £175 monthly , £450 three-monthly , 1850 Reserved; £1350 Non-Reserved annually
- Notes
-
A weekend rate is available from Friday (0600) until Monday (2359) for £19 inclusive.To purchase a weekly, monthly or annual car park pass, a valid rail season ticket must be presented.
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 06:00-21:00
- Sunday 08:05-21:00
-
Advance tickets and seat reservations only available during the following hours:-
Monday - Saturday 07:30 - 19:30
Sunday 09:00 - 19:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
In Travel Centre and on concourse.
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Peterborough station when travelling with:
- First Capital Connect
Penalty Fares do not apply if travelling with:
- East Midlands Trains
- National Express East Coast
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Saturday 04:00-00:30
- Sunday 06:00-00:30
- Accessible ticket machines
-
Yes
Fully accessable, located in Travel Centre.
- Accessible ticket office counter
- Yes
DDA compliant counter is available during Travel Centre opening times
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
Outside station plus we can book by phone
- Accessible public telephones
- No
- National key toilets
- Yes
located on platform 2 and 5, key located in customer services office platform 2
- Step free access coverage
- Whole station
Steps to platforms 3, 4 & 5 or a ramp bridge at the North end of station. An electric mobility assistance buggy for passengers who would like assistance to platforms 3, 4 & 5 is available between 0600-2200. Ticket Office and Car Park are step free.
- Impaired mobility set down
- Yes
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Friday 08:30-17:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Friday 09:00-16:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Saturday 03:15-01:00
- Sunday 24 hours
