Peterborough (PBO)

Managed by East Coast

 
Station Road
Peterborough
PE1 1QL
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Note

    3, available at all times services are running

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Peterborough station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Peterborough

Stations made easy

Route planning around the station including maps and platforms

Show [PBO] route

 

Transport links

Connection time
8 minutes (minimum)
Cycle storage
Yes

46 stands accommodating 132 cycles

Sheltered cycle storage
Partial
Cycle storage location
front left hand side, and front right hand side
Car park
Yes

Mayors Walk & Main station - (including Spital Bank) - 1085 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

A weekend rate is available from Friday (0600) until Monday (2359) for £19 inclusive. This needs to be purchased from Travel Centre prior to travel.

To purchase a weekly, monthly or annual car park pass, a valid rail season ticket must be presented. Express cards may not be accepted for payment.

*RinGo (Pay by Phone) facility, is available to customers utilising the Pay and Display car park for short stay, this facility does not guarantee a space and can be booked using tel: 01904 899 877



East Coast (Operator)

Charges: £13.00 - 5 to 24 hours (Mon-Fri) After 12:00 £6.00 peak, Short Stay (Max 1 hour) £1.00 per hour, £6.00 (Sat-Sun) daily, £52.00 weekly, £182.00 monthly, £468.00 three-monthly, £1404.00 annually


Long Stay - 120 spaces

Charges: £13.00 - 5 to 24 hours (Mon-Fri) After 12:00 £6.00 peak, £6.00 daily rate Saturday and Sunday off peak, £52.00 weekly, £182.00 monthly, £468.00 three-monthly, £1900.00 Pole Bays (Reserved),£1404.00 Non-reserved annually

Taxi rank
Yes

Taxis are available, whilst services run, there is also a private hire firm situated at the station.

Peterborough Taxis: 01733 777 000

Rail replacement

Rail Replacement Coaches leave from the station entrance.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 06:00-21:00
Sunday 08:05-21:00

Advance tickets and seat reservations only available during the following hours:-             

Monday - Saturday 07:30 - 19:30 

Sunday 09:00 - 19:00              

 

Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

In Travel Centre and on concourse.

Penalty fares

Penalty Fares apply to journeys from Peterborough station when travelling with:

  • First Capital Connect

Penalty Fares do not apply if travelling with:

  • East Midlands Trains
  • East Coast

Accessibility and mobility access

Customer help points
No

But there is a floorwalker in reception, a CIP by the entrance also


Staff help
Monday-Saturday 04:00-00:30
Sunday 06:00-00:30
Accessible ticket machines
Yes

Fully accessable, located in Travel Centre.

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Outside station plus we can book by phone

Accessible public telephones
No
Accessible toilets
Yes

located on platform 2 and 5, key located in customer services office platform 2

Step free access coverage
Whole station

Steps to platforms 3, 4 & 5 or a ramp bridge at the North end of station. An electric mobility assistance buggy for passengers who would like assistance to platforms 3, 4 & 5 is available between 0600-2200. Ticket Office and Car Park are step free.

Impaired mobility set down
Yes
Disabled parking
Yes - 12 spaces Parking is chargeable for all vehicles
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:30-17:00

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left luggage
No
Lost property
Yes
Monday-Friday 09:00-16:00

Located at Newark North Gate station. Lost property handed in/found is kept for 7 days at the station before going to Newark.

Tel 08457225333

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Saturday 03:15-01:00
Sunday 24 hours

Station map

Station plan

Large station plan for Peterborough

View larger version
Stations made easy
Show [PBO] route

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