Potters Bar (PBR)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Potters Bar station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Potters Bar
Ticket buying and collection
- Ticket office opening
-
Sunday 08:15-19:30
Monday-Friday 06:15-20:10
Saturday 07:15-19:10
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
The cash & credit/debit card machine is located in the subway near the ramp to platforms 3 & 4. The credit/ debit card only machine is located in the booking hall and is only available during booking office hours.
Ticket Hall and subway
- Penalty fares
-
Penalty Fares apply to journeys from Potters Bar station when travelling with:
- Southern Railway
Accessibility and mobility access
- Customer help points
-
No
no
- Staff help
-
Monday-Friday 06:00-20:30
Weekend Closed
Saturday 05:55-19:50
Sunday 07:00-19:50
- Accessible ticket machines
No
- Accessible ticket office counter
No
Discretion is shown and assistance is provided where appropriate
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
- Accessible public telephones
No
no
- Accessible toilets
No
- Step free access coverage
Partial station
Access to Booking Office and ramp access to platforms. Due to the steepness of the ramps to the platforms some assistance may be required. Please contact the Helpline 0800 058 2844.
- Impaired mobility set down
Yes
Available when station is staffed
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-20:30
Saturday 07:00-19:30
Sunday 08:00-19:50
Station map
- Station plan
- View larger version
- Stations made easy
- Show [PBR] route