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Purfleet (PFL)

Purfleet station, London Road, Purfleet, Essex, RM19 1PP

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:15 - 09:50
  • Opening Hours,Saturday: Unavailable
  • Opening Hours,Sunday: Unavailable
Location

Platform 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

Customer Service Staff

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:15 - 09:45
  • Information Services Opening Times,Saturday: Unavailable
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 07:00 - 13:00

Customer Help Points

Yes

Customer Services Notes

Monday - Friday, 08:00 - 20:00

Saturday, Sunday and Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 08:00 - 20:00
  • Lost Property,Saturday to Sunday: 09:00 - 16:00
  • Lost Property,Public Holidays: 09:00 - 16:00

Not Christmas Day or Boxing Day

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

There are no lifts at the station, but step free access is available to both platforms via the level crossing/ramps

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

Customer Service Staff

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Platform 1. This can be accessed using a radar key.

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:15 - 13:40
  • Waiting rooms,Saturday: 06:15 - 13:40
  • Waiting rooms,Sunday: Unavailable

Closed until further notice

Platform 1 Booking Hall

Seating area

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Outside station entrance

Accessible spaces

2 spaces

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 07:00 - 13:00
Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Accessible Toilets

Unavailable

Platform 1. This can be accessed using a radar key.

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:15 - 13:40
  • Waiting Rooms,Saturday: 06:15 - 13:40
  • Waiting Rooms,Sunday: Unavailable

Closed until further notice

Platform 1 Booking Hall

Seating Area

Unavailable

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

17 spaces

Accessible spaces

2 spaces

Impaired mobility set down/pick up points available

Available

Outside station entrance

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £7.10
  • Rate on Saturday £3.20
  • Rate on Sunday £3.20
  • Rate per week £29.00
  • Rate per month £108.00
  • Rate per 3 months £314.00
  • Rate per year £1090.00

Notes

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Refreshment Facilities

Available

Outside station entrance

Public Telephones

No

Public Wi-Fi

Available

Bicycle Storage

Spaces

40 spaces

Type of Storage

Racks

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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