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Pengam (PGM)

Pengam station, Pengam Road, Pengam, Caerphilly County, NP12 3XL

Traveling on the Rhymney Line?

Saturday 19 July - Sunday 31 August

We’ll be carrying out engineering work for 6 weeks. Closures will take place and rail replacement buses will be in operation between Caerphilly and Rhymney, with a normal rail service in operation from Caerphilly into Cardiff, and onwards to Penarth, Barry Island and Bridgend. Rail services will run as normal on Friday 1 August for an event at the Principality Stadium in Cardiff.

Check your journey before you travel tfw.wales/metro.

Using pay as you go? You can tap on and off at Caerphilly station. Look out for our staff, who will have mobile machines on hand to help. Simply tell them which station you're traveling to and from.

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Transport for Wales

Ticket Office

Opening Hours

Unavailable

Notes

The ticket office is temporarily closed

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine takes debit and credit cards only.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.

Find out more at tfw.wales/pay-as-you-go.

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:00 - 11:00
  • Information Services Opening Times,Saturday: 08:00 - 12:00
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

Available

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B3.

Step free access to Platform 1 (to Cardiff) from Station Road. 

Step free access from Platform 2 (to Rhymney) however this is via a lane that leads onto the busy B4254 with no pavement on one side or safe crossing point

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine takes debit and credit cards only.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Unavailable

Tactile paving on platform edges

There are no tactile warnings on platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

0 spaces

Accessible car park equipment

No

Staff Help

Staff help available

Available

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Operator

Caerphilly County Borough Council

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available

Spaces

155 spaces

Accessible spaces

0 space

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Unavailable

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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