Plymouth (PLY)
Managed by First Great Western
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Seated area is available at all platforms, sheltered seating area in platforms Waiting Rooms Available Note available at all platforms. Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi Yes Note Find WiFi Hotspots around Plymouth station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Plymouth
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator
- APCOA Parking (UK) Limited
- Car park spaces
- 312
- Notes
-
Parking is free for valid blue badge holders
Ticket buying and collection
- Ticket office opening
- Monday-Friday 05:20-20:30
- Saturday 05:20-19:00
- Sunday 08:00-20:30
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
situated at by the ticket office.
- In ticket hall
- Oyster PrePay
- No
- Penalty fares
- Penalty Fares apply to journeys from Plymouth station when travelling with:
- First Great Western
Penalty Fares do not apply if travelling with:- South West Trains
- CrossCountry
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Saturday 04:30-01:00
- Sunday 08:00-00:00
- Monday-Friday 04:30-01:00
- Saturday 04:30-01:00
- Accessible ticket machines
-
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
Accessible taxis are available. Please request staff assistance.
- Accessible public telephones
- Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
- National key toilets
- Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
- Step free access coverage
- Whole station
access via lifts to platforms, ticket office and car park are step free.
- Impaired mobility set down
-
Yes
Set- Down / Pick up Points are available at the station entrance
- Disabled parking
- Yes
- Accessible car park equipment
- No
Accessible ticket machine is available at the car park.
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Sunday 07:00-22:00
- Left luggage
- No
- Lost property
- Yes
- Monday-Sunday 07:00-22:00
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Saturday 04:30-01:00
- Sunday 08:00-00:00
- Monday-Friday 04:30-01:00
- Saturday 04:30-01:00
