Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room Yes -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Penrith (North Lakes)
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
Charge made for locker
- Sheltered cycle storage
- Partial
- Cycle storage location
-
all platforms
- Car park
-
Yes
Station Car Park - 125 spaces
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Weekends will cost £2.00 per day.
Virgin Trains (Operator)
Charges: £8.00 03:00am-09:59am peak, £8.00 10:00-02:59am off peak
- Taxi rank
-
Yes
- Rail replacement
-
Rail replacement coach services can be found at the front of the station.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 05:30-21:00
Sunday 11:00-21:00
Monday-Friday 05:30-21:00
Saturday 05:30-21:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
Booking hall - Penalty fares
-
Penalty Fares do not apply when travelling from Penrith station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 05:15-23:10
Saturday 05:15-22:15
Sunday 09:00-00:00
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
- Accessible public telephones
-
Yes
- Accessible toilets
-
Yes
- Step free access coverage
- Partial station
barrow crossing to platform 2, staff available to assist
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- Accessible car park equipment
-
Yes
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Saturday 05:30-00:10
Sunday 09:00-00:00
Monday-Friday 05:15-23:10
Saturday 05:15-22:15There is always a prescence, either VT or Security
Station map
- Station plan
-
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