Penge West (PNW)
Managed by London Overground
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Penge West
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Platform 1
- Storage spaces
- 8
-
Council facility
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 08451 272920
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 0
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Free car Park
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
- Impaired mobility set down / pick up points available
- Yes
-
In Car Park
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 11:00
Saturday - Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
-
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:07 - 00:59
Saturday 06:39 - 00:59
Sunday 06:38 - 00:17
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
-
Step free access to Ticket Office and platform 1 (to London Bridge) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free staffed station is East Croydon
- Wheelchairs available
- No
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