Station Facilities: Pontypool & New Inn (PPL)
Managed by Arriva Trains Wales
Pontypool & New Inn Railway Station
Station Approach
New Inn
Pontypool
NP4 0QX
Last changed: 11:20 on 27 Oct 2009
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Unstaffed
|
| Staffing Hours |
|
| CCTV |
Yes
|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
To be confirmed by station operator
|
| Self Service Ticket Machines |
No
|
| Collection of Pre-purchased Tickets |
No
|
| Telesales |
No
|
| Oyster PrePay |
No
|
| Penalty Fares |
Penalty Fares do not apply when travelling from Pontypool & New Inn station.
|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
| Seating Area |
Yes
|
| Waiting Rooms |
None
|
| Women-Only Waiting Room |
No
|
| Trolleys |
No
|
| Refreshment Facilities |
No
|
| Toilets |
No
|
| Baby Changing |
No
|
| Showers |
No
|
| Pay Phone |
Yes -
Cards and Coins
|
| Public WiFi |
No
|
| Public WiFi - Note |
Find WiFi Hotspots around Pontypool & New Inn station
|
| Web Kiosk |
No
|
| Post Box |
No
|
| Tourist Information Office |
No
|
| ATM Machine |
No
|
| Bureau de Change |
No
|
| Shops |
No
|
Accessibility ^ Top
| Service |
Details |
| Helpline |
Monday-Sunday 08:00-20:00
|
| Helpline - Primary Phone Number |
08453 003 005
|
| Helpline - Minicom/Textphone (For customers with hearing impairments) |
0845 300 6105
|
| Helpline - Note |
Disabled Persons Protection Policy available by post.
|
| Customer Help Points |
No
|
| Staff Help |
No
|
| Accessible Ticket Machines |
No
|
| Accessible Ticket Office Counter |
No
|
| Induction Loop |
No
|
| Ramp for Train Access |
Yes
|
| Ramp for Train Access - Note |
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis |
No
|
| Accessible Public Telephones |
Yes
|
| Accessible Public Telephones - Note |
located in station subway
|
| National Key Toilets |
No
|
| Step Free Access Coverage |
No part of station
|
| Step Free Access Coverage - Note |
- Access to both platforms by flight of 24 steps from subway.
|
| Impaired Mobility Set Down |
No
|
| Disabled Parking |
No
|
| Accessible Car Park Equipment |
No
|
| Wheelchairs |
No
|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
No
|
| Car Park: Station Car Park |
| Primary Phone Number | 0845 6061 660 |
| Open |
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
|
| Spaces | 0 |
|
| Location for Rail Replacement Services |
at top of access road
|
| Taxi Rank |
No
|
| Bus Services |
Yes
|
| Bus Services - Note |
Buy a Pontypool PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
|
| Metro Services |
No
|
| Car Hire |
No
|
| Cycle Hire |
No
|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|