Last updated:Today at 07:37
Train companies affected:South Western Railway
Port Talbot Parkway (PTA)
Port Talbot Parkway station, Heilbronn Way, Port Talbot, Neath Port Talbot, SA13 1UR
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:30 - 18:30
- Opening Hours,Saturday: 06:00 - 19:00
- Opening Hours,Sunday: 10:00 - 17:30
Location
Ticket Office is along foot bridge
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Staff Help Available
- Staff Help Available,Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
Customer Help Points
Yes
Ticket Office only.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to both platforms via a footbridge with lifts
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Sunday: 06:00 - 21:00
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
18 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.
Customer Help Points
Yes
Ticket Office only.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.
The Changing Places Toilet is open from 06:00 to 21:30.
The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.
Accessible Toilets
Available
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 06:00 - 21:00
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
153 spaces
Accessible spaces
18 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
Notes
Car parking at Port Talbot is all located on the south side of the station.
For the TfW run car park visit either Car park information | Parking | Transport for Wales (tfw.wales) or www.apcoa.co.uk/tfwr for parking prices.
A second car park called the Harbourside Way Car Park is run by Neath Port Talbot County Borough Council and more details on their car park can be found here Parking – Neath Port Talbot Council (npt.gov.uk)
Refreshment Facilities
- Refreshment Facilities,Monday to Saturday: 06:30 - 17:30
- Refreshment Facilities,Sunday: 09:00 - 15:00
The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station
Work of Art | Port Talbot (@workofartporttalbot) • Instagram photos and videos
The Work of Art Cafe is situated on the overbridge at the station, opposite the ticket office and stairs down to the island platform.
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
48 spaces
There is no cycle rack on the station but there is a council owned cycle rack at the front of the station
Type of Storage
Stands
Location
Cycle stands are located in two locations.
6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end.
18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is in the south station car park off Cramic Way.
Taxi rank at the front of the station
Buy a Port Talbot PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station
